Use and Care Guide
Questions, problems, missing parts? Before returning to the store,
call EcoSmart Customer Service 8 a.m. - 7 p.m., EST,
Monday - Friday, 9 a.m. - 6 p.m., EST, Saturday
1-877-527-0313
HOMEDEPOT.COM/ECOSMART
5 HOMEDEPOT.COM/ECOSMART
Please contact 1-877-527-0313 for further assistance.
Operation
(continued)
HUB quick start guide and pairing instructions
Works with Wink
□ Open the Wink app.
□ Select “Add to Wink”.
□ Select “Lighting”.
□ Scroll down to select “Lights”.
□ Select “Ecosmart Light Bulb”.
□ Follow the Wink app instruction to click “Next” – “Next” – “Next”.
□ Click “Connect now” (ensure the light is on and in a pairing mode).
□ The LED bulb will now connect as a “Light Bulb”.
□ Name and control the bulb.
Works with SmartThings
□ Select “Add device”.
□ Select “Ecosmart”.
□ Select “Light Bulbs”.
□ Select “Smart Bulb”.
□ Follow the SmartThings app instruction to click “Next” – “Next” – “Next”.
□ Click “Connect now” (ensure the light is on and in a pairing mode).
□ The LED bulb will now connect as “Light Bulb”.
□ Name and control the bulb.
Works with Amazon Echo Plus
□ Open the Amazon Alexa app.
□ Select “Add Device”.
□ Select “Light”.
□ Scroll down the light brand list to select “other”.
□ The LED bulb will connect to Alexa by clicking “DISCOVER DEVICES” (ensure the light is on
and in a pairing mode).
□ Set up the device and the “light bulb” now is ready to use.
□ Name and control the bulb.
Troubleshooting
Retain this manual for future use.
Note: Works with Amazon Echo Plus, Wink and SmartThings hubs only.
Problem Possible Cause Solution
Unable to pair.
Unable to pair.
Unable to pair.
Unable to pair or control.
Unable to control the bulb.
Unable to control the bulb.
Bulb ickers.
Bulb is slow to respond.
Bulb is slow to respond.
Bulb not in pairing mode.
Pairing mode has timed out.
No power to the bulb.
Bulb has joined another network.
Internet connection lost.
Out of range.
Bulb connected to a wall dimmer.
There are Internet connection issues.
Obstructions between the hub and bulb.
Reset the bulb to factory mode.
Toggle the wall switch OFF then back ON.
Turn ON the wall switch to ensure the hub is online.
Reset the bulb to factory mode.
Ensure there is an Internet connection.
Move the hub closer to the bulb.
Replace the dimmer with a standard wall
switch or set dimmer to max output.
Check with your ISP.
Relocate the hub closer to the bulb.