Manual

Forget Ledger Nano X on your smartphone

1. Open the Bluetooth settings of your smartphone.

2. Select specific settings for your Ledger Nano X.

3. Forget the device.

Now you can set up the pairing again by choosing your Ledger Nano X at any point in

Ledger Live mobile that requires a device connection, for instance in the Manager tab.

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Lost device, PIN code or recovery phrase

If you cannot access your Ledger Nano X device, you forget your PIN code or you lose

the recovery phrase, you immediately need to follow the steps outlined in this article to

prevent losing your crypto assets.

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Make sure your recovery phrase stays securely stored. Protect your confidential PIN

code and 24-word recovery phrase to guarantee the highest level of security offered by

your Ledger hardware wallet.

Instructions

Can't access your Ledger device?

1. In case of loss, theft, or destruction of your device, please restore your recovery

phrase on any hardware or software wallet that supports 24-word recovery

phrases.

2. You need the Recovery sheet on which you've saved your recovery phrase during

setup.

Forgot your PIN code?

1. After three incorrect PIN code entries, Ledger hardware wallets reset to factory

settings, erasing the private keys from their secure storage.

2. After the reset, simply restore the device from your recovery phrase.

3. Choose a new PIN code during the restoration process.

Lost your recovery phrase?

Your Recovery sheet is a full backup of the private keys that provide access to your

private keys. You must store it in a secure location. Anyone with access to your Recovery

sheet can take your crypto assets without knowing the PIN code of your device.