User Guide

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54A0043-2EN 032019 © LeddarTech Inc. Page 84 of 109
Warranty
PLEASE READ CAREFULLY
V2.0 2018-06-01
LeddarTech
®
Limited Warranty
1. Application. This limited warranty (this “Warranty”) from LeddarTech Inc. (“LeddarTech”) applies to
all LeddarTech products referenced on the LeddarTech website at leddaretch.com (each, a “Product”).
This Warranty does not apply to any prototype units of the Product.
2. Limited Product Warranty. Subject to the terms and conditions of this Warranty, LeddarTech
warrants to any purchaser of a Product (“Customer”) that the Product will be free from defects in material
and workmanship, when used in accordance with the specifications sheet and User Guide provided by
LeddarTech for such Product. LeddarTech shall not be liable under this Warranty if the alleged problem
in the Product was caused by misuse, negligence, improper installation or testing of the Product,
unauthorized attempts to disassemble the Product for repair or any other reason, or by accident, fire, or
other hazard or the combination of the Product with any third party product (a “Combination Product”).
No representative of LeddarTech or its authorized resellers are authorized to make any change or
modification to this Warranty or express any other warranties with respect to the Products.
3. Warranty Period. The Warranty is valid for a period of 12 months (the “Warranty Period”) from the
shipment date to customer of any Product sold by LeddarTech and/or its authorized resellers.
4. Warranty Procedures. Any claim under this Warranty must be submitted in writing by Customer to
LeddarTech promptly after discovery of occurrence of a suspected defect in materials or workmanship,
and in any case prior to the expiry of the Warranty Period, describing with reasonable specificity such
defect. Timely notification will permit Customer to obtain a Return Authorization Number (RMA) from
LeddarTech’s Customer Service Department which will indicate return procedures and terms and
conditions of such returns. A proof of purchase of the Product, such as an invoice or a receipt certifying
the validity of the Warranty, must be presented in order to obtain Warranty coverage.
The Product or part shall be returned to LeddarTech, accompanied by the Return Authorization Number
with prepaid shipping charges. Customer must insure the shipment or accept the risk of loss or damage
during the shipment. Customer shall also pay any tariff or duty applicable to the return of the defective
part or Product.
LeddarTech shall be entitled to require delivery by Customer of whatever proof it requests to evaluate
the validity of the claim. Customer agrees that any claim under this Warranty will be subject to
LeddarTech’s determination of validity and if LeddarTech determines the claim is valid, any such claim
is expressly limited, at the option of LeddarTech, to either: (i) reimbursing the purchase price of the
Product found to be defective, (ii) repairing at no cost any defective Product or parts thereof, or (ii)
replacing the defective Product. This Warranty is the sole remedy of Customer for any defect in the
Product. LeddarTech will be responsible for returning any repaired or replacement Product to Customer.
If after evaluation by LeddarTech the defect is not covered by this Warranty, LeddarTech may provide a
quote to Customer for the cost of repair of the Product. Any such Product or part shall be shipped back
to Customer at Customer’s cost.