User Guide

Table Of Contents
54A0043-2EN 032019 © LeddarTech Inc. Page 82 of 109
Troubleshooting
Problem
Action to Take
No power
Verify that your sensor is connected.
Verify that your sensor is connected to an appropriated
PoE+ port.
The optical window is damaged
Contact LeddarTech Support.
The Ethernet connection is not
available
Verify that your computer is configured with a static IP
address.
Verify that the cable is well secured in the Ethernet port.
If the cabling connection seems secure, verify that the
Ethernet link between the control computer and the sensor
is valid using the ping command.
The sensor is not detected in
Leddar™ Configuration
Verify that the power supply of the sensor.
Verify that the sensor is detected by your network board.
Use the appropriate Ethernet connection mode and
addressing in function of your network architecture.
The sensor is not detected by
your network board
Verify if the LEDs of your Ethernet port are blinking.
The LEDs Ethernet port is not
blinking
Verify the setting of your Network board. The IP setting shall
be set as in Appendix A.
Verify if the Ethernet cable is well connected.
In the case of failure of the Leddar T16, please contact LeddarTech Support at
support@leddartech.com.