User Manual
Installation and Startup Guide
Rio Rancho, NM
5
Introduction
The SPNCWB interface combines the audio from a 
telephone line, two codecs and microphones in the lo-
cal sound system to provide natural sounding telepres-
ence and audio conference meetings. A powerful AEC 
(acoustic echo canceller) is provided, which converges 
fast enough to follow multi-site bridging and gain pro-
portional automatic mixing without losing convergence 
depth. The AEC can handle an unlimited number of mi-
crophones and will re-converge quickly enough to follow 
the movement of a wireless microphone.
Three sites can be bridged into a single conference with 
one SPNCWB processor. Three additional sites can be 
added with another processor with signals combined 
into the ASPEN matrix for extensive routing and pro-
cessing options.
The outstanding performance of the AEC is further en-
hanced with patented, seamless automatic mixing. The 
automatic mixing is applied at the crosspoints in the 
matrix, which allows each signal source to exhibit a dif-
ferent behavior at the system outputs. This is useful, for 
example, when the signal must participate in the confer-
ence using one of several automatic mixing modes on 
some outputs, and be recorded with no processing on 
other outputs.
For convenience, a TCP/IP addressable Ethernet port 
and built in power amplifier are included.
This manual covers hardware installation and wir-
ing and the installation of ASPEN software. Once the 
processor is communicating with a computer, refer to 
the Help files in the software control panel for additional 
setup and configuration settings.
Inspection of the Unit
Compare the packing list enclosed with the unit with 
the original order. Inspect all items for damage. Im-
mediately call 1-800-821-1121 to report any items that 
are missing or damaged. The sooner you notify us, 
the sooner you will get any needed replacement items 
shipped to your location.
*Crestron
®
 is a registered trademark 
of Crestron Electronics, Inc.
Table of Contents
Important Safety Instructions.................................................3
Introduction ..............................................................................5
Inspection of the Unit ..............................................................5
Controls and Features ............................................................6
Front Panel .............................................................................6
Rear Panel .............................................................................7
Hardware Installation ..............................................................8
Installing the chassis into a rack ............................................8
Cables  ...................................................................................8
Audio Connectors  .................................................................8
Audio Inputs – Unbalanced ....................................................8
Audio Inputs – Balanced ........................................................8
Audio Outputs ........................................................................9
Telephone Line Jack ..............................................................9
Programmable Inputs ............................................................. 9
CODEC and TEL Remote Control Ports ................................9
Power Amp Outputs .............................................................10
Programmable Outputs ........................................................10
ASPEN RS-232 Port ............................................................11
Connecting the Master for the First Time .............................11
Cabling Of Stacked Units .....................................................11
Software Installation .............................................................12
Using the Control Panel ........................................................12
Software and Firmware Updates ..........................................13
Creating an ASPEN Installer Disk ........................................13
Firmware Update Procedure .................................................14
Update Procedure ................................................................ 14
MCU Recovery from Interrupted Firmware Update .............15
Minimum Setup ......................................................................16
The Signal Flow Screen ........................................................18
Network Setup .......................................................................20
Web Browser Interface ..........................................................20
Stacking Multiple Units .........................................................21
Refer to the Help Files ...........................................................21
Service and Repair ................................................................22
Returning Units for Repair ...................................................22
FCC PART 68 COMPLIANCE INFORMATION .......................23
INDUSTRY CANADA NOTICE ...............................................23










