Instructions

With no-code tools, creating and maintaining automation is easy
When the developer or IT dependency is
removed, anyone in the organization with
a deep understanding of Salesforce can
contribute to test automation and quality
assurance. This frees up resources and
removes bottlenecks.
On the flipside, no-code automation isn’t free.
But even though the startup costs are greater,
the savings over time make up for this; no-code
means a quicker return on investment because
setup and maintenance time is reduced, and
the solution can be scaled without much
additional cost.
2. User-friendliness
The second important factor to take into
consideration is the tool’s ease of use. Evaluate
user-friendliness by looking at how simple or
complex the user interface is, as well as the
amount of coding that the tool requires.
Deciding who will be responsible for setting up
and maintaining automation flows because
the tool’s complexity should be based on their
capabilities. If you already know that you will
want to use the tool throughout a team with
mixed skill sets, it’s safer to choose a tool
that doesn’t require coding and has an easily
understandable user interface.
3. Compatibility
Last, and perhaps most importantly, you
should consider if the tool is optimal for
Salesforce automation. This seems obvious,
but the truth is that many tools - even those
marketed as Salesforce automation tools -
can’t access and automate Salesforce to the
extent that many teams require.
Although the Salesforce interface is designed
in a way that offers numerous features and
benefits to its users, the underlying software
presents several challenges to those wishing
to automate it.
Here are the reasons why Salesforce is difficult
to automate from a technical perspective:
Frequent system updates
Salesforce regularly update their platform
to enhance the user experiences or to fix
underlying issues. Unfortunately, these
changes can impact user customizations and
even standard uses of the platform.
For QA teams, this means a lot of
maintenance, and with a code-based
automation platform, it means they must
make changes to the code.
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Salesforce Automation Guide 10