User's Manual
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Please check the following FAQ for a possible solution to issues encountered.
Frequency Asked Question
Q: What username and password can I accessing to the Network Camera for the
first time or just restored to factory default?
A:
Default username = admin
Default password = admin
Restore default IP address = 192.168.0.100
Q: What should I do if I forgot my username and password?
A:
Restore to factory default by pressing the ¡Restore Default¡ button till the LEDs
has been turned on.
Q: Can the Network camera also work properly behind the firewall?
A:
¡YES¡, you¡ll need to adapt with ports and virtual IP forwarding from the setup of
the firewall.
Q: There is no video available from the web server !!
A:
ActiveX control may not be well installed. Please ensure ActiveX control has been
allowed to install from the Internet Explorere options menu. Please refer Internet
Explorer Security Settings to correctly configure your Internet Explorer.
Q: Internet Explorer displays the following message: ¡ This website wants to
install the following add-on: ¡NetcamX¡ from ¡Leadtek Research Inc.¡. if you
trust the website and the add-on and want to install it, click here¡
A:
Restore the default IE security level as Medium or configure the individual settings
to allow downloading and scripts of singed ActiveX controls.
TROUBLE SHOOTING