User's Manual

39
Resolving Poor Print Quality
Print Result Description
Print is horizontally
stretched
Vertical misalignment
or banding
Print message printed
several times
Check if the main roller is not contacting the print surface.
The main roller must be flush with the print surface. If it is not flush
with the surface, this printing condition may occur.
This printing condition may be caused by an uneven print surface.
Special printin equipment will be required to resolve this issue.
(Please see P16. Basic Operations)
This printing condition may result from the main roller moving too
fast during a print.
This printing condition can occur if the printing speed is too fast.
When the printing speed exceeds the guidances, the printer will
automatically stop printing.
Please maintain an appropriate printing speed to achieve good
print results.
(Please see P16. Basic Operations)
Check whether the printer is tilted during printing.
The printer needs to be held parallel to the print surface.
(Please see P16. Basic Operations)
Check whether the auxiliary roller is in contact with the print surface
during printing.
The auxiliary roller needs to be on the printing surface. Otherwise,
it may cause this print result.
(Please see P16. Basic Operations)
Check if the ink or battery level is low.
If required, please replace the ink cartridge, replace the
rechargeable batteries, or recharge the batteries.
(Please seee P8. Ink Cartridge Installation)
(Please see P10. Turning on the Printer, P11. AC power and P38.
Low Battery)
This printing condition can occur if the printing speed is too fast.
When the printing speed exceeds the guidances, the printer will
automatically stop printing.
Please maintain an appropriate printing speed to achieve good
print results.
(Please see P16. Basic Operations)
The printout has horizontal misalignment or banding.
Please conduct a printhead printing test.
If the test results in the same printing issues, please clean the
printhead a few times.
Perform the printhead printing test again.
(Please see P35. Basic Cleaning Guide and P37. Printhead
Printing Test)
If cleaning doesn’t resolve the print condition, the printhead surface
may be scratched, or have a blockage.
Please replace the ink cartridge.
(Please see P8. Ink Cartridge Installation)
Print messaged is
slanted to one side
Print message printed
several times
Blurry or smeared
prints
Poor Printing quality
Incorrect print density
Interrupted print job
Horizontal
misalignment or
banding