User's Manual

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8. FAQ
1). Forget password?
Solution：There is a "Reset" button on the device interface, press it for 3 seconds or more to restore all default parameters
except IP address (Factory settings), user name and password of administrator are "Admin" and “888888”.
2). NO video Image displayed in IE browser?
Possible reason: Player (ActiveX) not installed.
Solution: Player (ActiveX) must be installed when visiting IP camera for the first time via internet Explore.
How to install: Visit IP camera, first users must click “ ” and it will download the file
“IPCamera_OCX_Setup.zip” to the PC. Open the zip file to run the file “IPCamera_OCX_Setup.exe” and it will install
IPC’s OCX on the PC.
3). Fail to visit IP camera via IE browser?
Possible Reason 1: Network is disconnected.
Solution: Connect your PC to network, checking whether it works properly or not. Check whether there is cable failure or