Warranty

The warranty covers covers for one year against tearing, discoloration or fading.
The warranty covers Lava Heat Italia® hardware for one year against manufacturer's
defects. Hardware includes: burner, burner cover, grill,gas valve, switches, hoses, lines &
wires, battery compartment, regulator, valves, spark igniter, fittings, fire media.
Lava Heat Italia® and solid surface table tops used in commercial areas are warranted
against manufacturer’s defects for one year.
Lava Heat Italia® will pay freight costs for the first year in the Continental U.S. Labor not
included.
Seaside, Cruise Ship and Indoor Pool Use
Due to the concentrations of salt air & salt water spray associated with seaside and cruise
ship use and concentrations of humidity & chemicals with indoor pool use, The Lava Heat
Italia® recommends weekly or biweekly periodic cleaning of surface buildup to reduce the
likelihood of blistering of paint and oxidation of frames. Lava Heat Italia® also recommends
quarterly waxing of your Lava Heat Italia® frames to assist in your product’s maximum
longevity. Failure or neglect to perform required care may likely result in surface buildup of a
white chalky substance which may cause the paint to blister and frame to oxidize. Such
failure or neglect will void the Warranty.
What is NOT covered
· Failure caused by unreasonable, unanticipated or abusive use
· Failure caused by a lack of reasonable and necessary care and maintenance
· Normal fading of panels, grids or materials
· Glass
· Steel Swivel Mechanisms (Commercial)
· Bursting or cracking of tubing due to exposure to water and freezing temperatures
· Return freight after first year
· Minor variations in color and texture of finishes
· Finish failure from indoor pool or seaside use caused by neglecting to provide reasonable
and necessary care
· Damage caused by acts of nature
· Wind damage
See what is not covered in the “For 3 Years” warranty above.
THE REMEDIES PROVIDED HEREIN ARE EXCLUSIVE TO THE EXTENT ALLOWED BY
LAW AND ARE IN LIEU OF ALL OTHER REMEDIES, WARRANTIES, OR
REPRESENTATIONS, EXPRESS OR IMPLIED OR STATUTORY, INCLUDING, BUT NOT
LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, AND ALL OTHER OBLIGATIONS, AND LIABILITIES,
WHETHER IN CONTRACT OR IN TORT, ALL OF WHICH ARE EXPRESSLY
DISCLAIMED HEREIN. IN NO EVENT SHALL LAVA HEAT ITALIA® BE LIABLE FOR
SPECIAL, CONSEQUENTIAL, OR OTHER DAMAGES, INCLUDING INJURY OR
DAMAGES RESULTING FROM IMPROPER USE OR MAINTENANCE OF THE
PRODUCT. This warranty gives you specific legal rights and you may also have other rights
which vary from state to state. Some states do not allow the exclusions and limitations of
incidental or consequential damages or limitations on implied warranties, so the described
limitations may not apply to you.
PROPER PRODUCT CARE IS ESSENTIAL FOR PRESERVING YOUR RIGHTS UNDER
THIS WARRANTY. FAILURE OR NEGLECT TO PERFORM REQUIRED PRODUCT CARE
WILL VOID THIS WARRANTY. PLEASE REFER TO THE PRODUCT CARE SECTION
OF www.lavaheat.com WEBSITE FOR REQUIRED PRODUCT CARE.
!