Installation Guide

Troubleshooting
•
•
Ensure the lock is powered with DC power. Do not use AC power.
Ensure the input voltage is between 12 and 24 volts DC.
Further troubleshooting information is available on the support
website at support.latch.com
If lock does not operate:
•
Firmware Version
Latch R has been tested for UL294 compliance employing rmware
version R2.2.1.
The current rmware version can be checked by using the Latch
Manager app.
Further programming information can be found on the support
website at support.latch.com.
•
•
•
UL 294 Access Control Performance Ratings:
Feature Level Destructive Attack Level II
Line Security
Endurance
Standby Power
Single Point Locking Device with Key Locks
Request-to-exit
Request to exit can be setup by conguring the IOs while in use as
a standalone system or conguring the access control system while
congured as a reader with a panel. Please refer to the installation
wiring diagrams for further information.
Level I
Level I
Level I
Level I
Input/Output Options
All inputs/outputs may be congured for normally open or normally
closed contacts. Refer to the wiring diagram for the acceptable wiring
congurations.
Normal Product Operation
Condition
Normal Standby
Authenticating User
Access Granted
Access Denied
Keypad Active
Indication
For controlled, protected, and/or restricted areas, access control on
a user basis can be congured with the Latch Manager application.
The keypad activates when a nger is detected and serves as a
touch screen input to enter passcodes for unlocking the device.
Indicator LEDs serve to indicate digits input for a passcode, and
access granted or denied.
•
•
•
All indicator LEDs o, keypad
not illuminated.
Top indicator LED illuminated.
Audible buzzer, all indicator LEDs
illuminate and power down in a
clockwise animation.
Keypad LEDs blink multiple times.
Keypad LEDs illuminated.