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NAVC-525-WIFI USER MANUAL
12
NAVC
-
525
-
WIFI
Manual Ver 2.
3
06
/201
7
Trouble Shooting/Q & A
Fault
Suggestion
Device does not turn
off
If in vehicle: check the style can develop. That the Car charger socket
is not still powered (on) when the key is removed (as with some
European cars).
Wait 20 seconds for file finalisation/closure.
Disconnect power lead to device.
Press “ok” to stop recording, then press power to turn off.
Cant playback the
.MPEG4 video files
Upgrade your windows media player version or use an alternate
media player such as VLC media player. (www.videolan.org)
My video/pictures of
an incident are NOT
there
Check the capacity of your Micro SD card, the files may have been
overwritten in the record cycle process.
The device has
frozen/stopped
working
Check the speed of your Micro SD card. We recommend class 10 for
faster transfer rates, especially if the record file size is bigger
If the ambient temperature is excessive, you may need to wait for a
few minutes.
The date/time is
incorrect
Reset the date/time in the settings menu. If the battery runs
completely flat, then the date/time will need to be reset.
The suction cup
keeps coming off
Ensure the windscreen and surface area of the suction cup is clean.
In wet or very hot weather, the suction cup mount may need to be
reapplied. Do not apply the suction mount on the portion of a
windscreen which is not glass (eg; some vehicles may have a coating)
The captured image
is not stored
Your Micro SD card might be full or the file may not have been saved
before power was turned off to the unit. Make sure to stop recording
before shutting down.
I cannot turn my
device on
Try charging the battery for 10 minutes and try again. The battery
may be completely exhausted.
My screen keeps
turning off
When not connected to power (charging) the unit will always turn off
after 30 seconds to conserve power. This function cannot be
changed.
I cannot take any
photos
Your Micro SD might be full. Try removing some files.
Recording seems to
stop by itself
Make sure you are using the right class 10 Micro SD Card as noted in
this user manual.
I get an error
message when I try
to play back files
You might have some corrupt sectors on your Micro SD Card. Try re-
formatting it and trying again.
The video images are
hazy
Make sure the lens is clean and free from debris.
There are horizontal
stripes interference
on the image
A) Set frequency setting according to the local power supply– 50Hz
B) Ensure you are using the original (high capacity) car charger.
There are a lot of
features not
available on this
model even though
they are mentioned
in this manual. Why?
Just like buying a car, there are certain models with full features and
some with lesser features. As the NAVC-525-WIFI model is renewable
and re-released in the coming years, some of these features will
become available and even newer features will also be added.