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BLU-BD3000 User Manual
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Warranty Against Defects
Laser Cor p or at i on Pt y Lt d (“ Laser ” ) w ar r ant s your n ew pr oduct t o b e f r ee f r om def ect s i n mat er i al s and
workmanship for 36 months, from the date of purchase, provided that the product is used in accordance
with accompanying recommendations or instructions where provided. The benefit of this warranty is in
addition t o your r ight s under t he Aust ralian Consumer Law and to other rights and remedies of the
consumer under a law in relat ion t o t he goods or services t o which t he warrant y relat es.
Thr ough a n et w or k of r et ai l er s and r esel l er s, Laser w i l l pr ovi d e y ou w i t h your choice of a repair, exchange
(where possible) or refund (within Dead on Arrival period) for this product if it becomes defective within
the warranty period.
Thi s w ar r ant y w i l l n o l o nger appl y w her e t he def ect i s a r esul t of al t er at i on, acci dent , mi suse, abuse,
normal wear and tear, neglect or improper storage. Please retain your receipt as proof of purchase
How t o make a pr oduct warr ant y claim:
St e p 1 : F i n d y o u r r e c e i p t w h i c h p r o v e s t h e d a t e o f p u r c h a se . W h e r e t h e d a t e o f p u r c h a se c a n n o t b e
verified, your place of purchase or Laser will make an assessment based on the dat e of manufacture, the
condit ion of t he Laser Product and t he t ype of defect .
St e p 2 a ) : C o n t a c t y o u r p l a c e o f p u r c h a s e . T h e y w i l l a sse ss t h e n a t u r e o f t h e f a u l t a n d repair, replace or
fund the product as per their store ref und or war r ant y policy.
St e p 2 b ) : I f y o u r p l a c e o f p u r c h a s e c a n n o t b e c o n t a c t e d , t h e n y o u c a n c o n t a c t L a se r . Cu st o m e r Se r v ice
with details of your defective Laser Product: Phone: [phone]; or Email: [e-mail] or
online www.laserco.com.au/ warranty (click on “ Consumers (End Users)” ). Our business address is at 1/ 6-8
Byf i el d St r eet , Nor t h Ryd e, NSW 2113
St e p 3 : La s e r w i l l i ssu e y o u w i t h a Ret u r n Aut ho r i sat i o n (RA) nu m b er w i t h i n 48 ho u r s. W hen r eq uest ed ,
send us t he def ect i ve Pr oduct and a copy of your r ecei pt . Laser wi l l cover t he cost of t he r et ur n delivery.
St e p 4 : W a i t f o r u s t o c o n t a c t y o u . On c e w e h a v e r e c e i v e d y o u r d e f e c t i v e L a se r Pr o d uct f or i n sp ect i o n,
we will inform you of our assessment of your claim within 7 days. When we contact you, we will firstly let
you know whet her you have a valid claim under this Warranty, and if so, we will infor m you whether your
defective Laser Product will be replaced or repaired, together with the number of days you can expect to
wait to receive your replaced or repaired Laser Product.
St e p 5 : F o r f u r t h e r d e t a i l s o n w a r r a n t y c o v e r a n d r e t u r n s , p l e a se c h e c k Ter ms and Condi tions for
Warranty Returns sect ion on http:/ / www.laserco.com.au/ warranty
Our goods come wi t h guar ant ees t hat cannot be excl uded under t he Aust r al i an Consumer Law . You ar e
ent it led t o a r eplacement or refund for a major failure and compensat ion f or any ot her r easonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not amount to a major failure.