Warranty Guide

Basic Product
Coverage
Special Coverage
Accidental Glass
Breakage Warranty
ComfortSEAL
Interior Insulating Storm Windows:
I200, I200E, I600, I600E, I500, I500E, I900C
Limited
Lifetime Warranty
3-Year
WARRANTY PROGRAM - ComfortSEAL Series
Insulating Storm Windows Limited Warranty
Owner-Occupied Single Family Residence
LARSON
®
Insulating Storm Windows are designed to create lasting value for your home. This warranty is effective for Insulating
Storm Windows manufactured on or after January 1, 2019 for use in the United States. Any previous warranties will continue to apply
to products manufactured by LARSON prior to this date. For additional information, including care and maintenance instructions,
installation instructions, and previous warranties, refer to LARSONdoors.com.
WHAT THIS WARRANTY COVERS
Your exclusive remedy is limited to the repair or replacement of the defective product. We warrant that if your LARSON Insulating
Storm Window exhibits a defect in material or workmanship within the time period from the date of manufacture as specified below,
upon written proof of purchase we will at our option, repair, replace or refund the purchase price of the Product or Component Part, or
provide a partial reimbursement toward a replacement LARSON product. Installation is not included.
SPECIAL COVERAGE
LARSON
®
warrants the ComfortSEAL balance system components to be free from defects in manufacturing, materials, tarnishing and workmanship for
a period of one year from the date of original retail purchase. (I200E, I200)
WHAT THIS WARRANTY DOES NOT COVER
LARSON is not liable for damage, product failure or poor product performance due to:
Normal wear and tear, including normal wear and tear of weatherstrip; natural weathering of surfaces.
Normal wear and tear to hardware and naturally occurring changes to hardware finishes (e.g. corrosion or tarnishing).
Exposure to chemicals (e.g. brick wash) or a harsh environment (e.g. certain coastal environments/salt spray, acid rain, or airborne pollutants) unless
otherwise stated above.
Misuse, abuse or failure to properly provide maintenance.
Alteration or modification of the Product (e.g. customer applied tints or films, paint finishes, security systems, size alterations).
Damage attributable to acts of nature (e.g. fire, hurricane, flood, earthquake, etc.), acts of third parties (e.g. civil disorder), building settling, structural
failures of walls or foundations, improper installation, installation mishaps, storage, or handling.
Improper installation not in conformance with LARSON installation instructions (note: see LarsonDoors.com for installation instructions); operational
problems and problems related to water and/or air infiltration/leaking as a result of improper installation or flaws in building design or construction.
Condensation or damage as a result of condensation. (Note: most condensation problems are related to excessive humidity levels in a structure.
Contact a heating/air conditioning specialist for help).
LARSON is also not liable for:
Glass breakage (except as specifically covered above).
Screen damage due to normal wear and tear, misuse, abuse, or insect or animal activity.
Any product that has been modified.
Slight imperfections or wavy distortions in the glass that don’t impair structural integrity. (Note: wavy distortions in the glass (e.g. related to heat
strengthening of glass) are not considered a defect. Slight color variations in glass are not considered a defect).
Damage or distortion to other property, including but not limited to vinyl siding, prime windows, building components or landscaping caused in
whole or in part by reflection of light or heat from LARSON Insulating Storm Windows.
Water damage or distortion to other property, particularly but not exclusively due to lack of rain diversion or structural overhang, including but not
limited to damage to window sills and trim, interior materials and finishes.
Labor and materials for repainting or refinishing activities, or the removal or disposal of defective product(s).
Incidental or consequential damage. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so this
may not apply to you.
This warranty is non-transferable. It applies to the original purchaser only. Proof of purchase is required.
WARRANTY CLAIMS
To make a claim under this warranty, visit LARSONdoors.com and complete a warranty claim form, or call our Customer Care Department at
800-352-3360 and a form will be mailed to you. Proof of purchase is required to obtain warranty replacement. Please provide the registration number,
located on the glass.

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