Warranty Guide

SYMPTOM POSSIBLE CAUSE SOLUTION
TROUBLESHOOTING GUIDE
Door leaking Water getting behind door Caulk behind and around drip cap.
Door not closing properly Unpainted portion of closer rod
extended too far or not far enough
Review instruction sheet for proper closer installation.
Storm door closer speed improperly
adjusted
Review instruction sheet for proper closer installation. Adjust
screws for more or less speed. Adjust door bracket for more
or less power. NOTE: Adjust each closer individually (with the
other closer disconnected from the door) If more latch force is
desired, the jamb bracket may be moved up to 1" away from the
door.
Mortise latch not lined up with strike
plate
Align latch and strike plate.
Air pressure between prime and
storm door
Raise expander or leave window open to allow air to escape.
Increase closer speed.
Hinge rail screws may be too tight Loosen hinge rail screws (1/4 turn) to relax tension.
Door opening out of square Shim behind the latch or hinge rail to square up opening.
Expander dragging on threshold Raise expander so that sweeps only touch top of threshold.
Hinge rail is bent or hinge is broken Replace. Visit www.LARSONdoors.com or call 1-888-483-3768.
Heat build up Air is not circulating enough Raise expander or leave window open to allow air to circulate.
Condensation Warm air being trapped between
storm door and primary door
Possible leak around prime door. Check prime door seals and
replace if necessary.
Use dehumidifier.
Vent storm door (retract glass or raise expander).
Surface of storm door
is dirty
Manufacturing dust or glue on
surface of door
Use SoftScrub
®
or mild cleaner to clean surface.
General
Door closes up against the
latch side z-bar at the top or
bottom but the other end or
middle does not touch
Opening is not plumb Shim behind the latch or hinge rail to plumb up opening.
Latch Rail
Glass
Wash using household glass cleaner or a warm water/mild detergent mixture and a soft cloth
or paper towel. A solution of four parts water/one part vinegar may also be used.
Door Finish
For general cleaning use the following:
• Liquid soap and water solution
• Formula 409
®
, Windex
®
, Fantastik
®
, Simple Green
®
or similar product
Always follow manufacturer's directions. Using a soft, clean cloth, apply the cleaner and clean only
a small portion of the surface. After cleaning, rinse the surface completely. Never use acetone or
products containing esters, ethers, ketones, aromatic and chlorinated hydrocarbons.
Hinges and
Hardware
Hinges and door hardware may require occasional lubrication. A silicone spray lubricant or Lithium-
based oil is recommended.
Handle Sets
Cleaning : Wash hardware using a warm water/mild detergent mixture and a soft cloth. Do not use
abrasive cleaners or cloths.
STORM DOOR GENERAL CARE & MAINTENANCE
SCREEN-AWAY
®
Questions?
Call the Homeowner Helpline: 1-888-483-3768
www.LARSONdoors.com