User Manual
21
Helpful Hints
• Microsoft Outlook/Outlook Express/Windows Mail: PCmover will transfer Microsoft Outlook,
Outlook Express, and Windows Mail but may not update your contacts and messages correctly.
For help on updating these, please see:
http://www.laplink.com/faq324.html
Note: Windows 7/8/10 operating systems do not include an e-mail program. If transferring to
Windows 7/8/10, your mail data will still be transferred, but you will need to obtain an e-mail
client in order to use your mail data.
• Using Transferred Applications: If an application does not work or displays errors on the new
machine, try a Repair done through the Windows Control Panel, and if that does not suffice, try
uninstalling and reinstalling it. You may need to run the installation file as an Administrator. For
more information on running programs as an Administrator, please check Windows Help.
• Updates for Applications: Some older applications may not work correctly after the transfer
without an update, especially if the operating system on the new PC is a more recent one than
on the old. If you find this to be the case, please check with the application’s manufacturer for
an update.
• Programs Requiring Reactivation: Some applications with a copy-protection process known as
Digital Rights Management may not function correctly after the transfer. These include such
music-sharing programs as iTunes, MusicMatch and Napster, which will probably require
reactivation on the new PC, possibly a Repair done through the Windows Control Panel, and
possibly reinstallation.
Certain other applications, such as Microsoft Office, may also require reactivation.
• Music Files: Because of the copy-protection methods, music files that are copy protected may
not play on the new computer without transferring the licenses for the music files. Look at the
music application help files for information on transferring the licenses, or contact the music
application vendor. You may also need to reinstall the music application.
• Antivirus/Antispyware Applications: Reinstall any antivirus or antispyware software. As
previously stated, these types of applications are unlikely to transfer correctly.