User's Manual

Table Of Contents
35
Wireless Unit LED Error Conditions
Following is a list of the wireless unit indicator light error conditions. If you encounter any
of the hardware or software conditions, contact LifeScan’s Healthcare Professional Line at
1 800 524-7226.
Wireless Unit
LED Status Meaning
LOW BATT (red)
blinking 3 times in 4 seconds Hardware error: network controller
blinking 4 times in 4 seconds Hardware error: MAC address
ACTIVITY (green)
blinking 5 times in 4 seconds Software error: duplicate IP address present
blinking 6 times in 4 seconds Software error: no DHCP response
WIRELESS (yellow)
LOW BATT (red)
both LEDs blink sporadically Wireless unit needs to be charged
Problem Cause Solution
Wireless unit will not
hold a charge.
Battery low after long-term
storage.
Wireless unit battery requires reformation. Refer to
“Reforming the Wireless Unit Battery” on page 20. If you
continue to have problems, repeat the reformation
procedure.
Meter times out and
will not communicate
1. DHCP name contains invalid
characters.
1. Ensure that the DHCP name contains alphanumeric
characters only. The system does not accept special
characters, such as (–), (/), (\), (#), (:), (;), (space).
2. Security set improperly. 2. Ensure that the security parameters and authentication of
your wireless network are properly entered into the
wireless unit. If the unit has trouble authenticating to your
access points, settings such as Encryption, MAC Filtering,
Open System/Shared Key authentication, as well as
incorrect casing of SSID are common areas to review.
3. DHCP name resolution taking
too long.
3. Ensure the IP address field for DHCP is set to 0.0.5.0.
Refer to “Configuring Network Parameters and Channel
Settings” on page 17.
4. Slow transmission speed. 4. Ensure that the Data Rate setting is optimized for your
network. Refer to “Configuring Network Parameters and
Channel Settings” on page 17.
5. Problem with connection to
workstation.
5. Refer to the “Ethernet Connection from the Workstation”
troubleshooting table on page 38.
ethernet.book Page 35 Friday, October 26, 2007 1:08 PM
Wireless unit does not show any LED on when connected to Meter:
Wireless unit in shut down (battery cutoff) mode due to operation beyond
low battery. Need to have a re-charge