User's Manual

Table Of Contents
33
Wireless Unit LED Error Conditions
Following is a list of the wireless unit indicator light error conditions. If you encounter any
of these conditions, contact LifeScan’s Healthcare Professional Line at 1 800 524-7226.
Ethernet Connection from the PC Server
If you are not able to successfully transfer data between the meter, connected to the PC
server, and the workstation, open MeterLink software at the workstation and verify that
the list of connections is correct. Then proceed through the following possible causes and
solutions. If you still cannot resolve the problem, proceed to “Ethernet Connection from
the Meter Location” on page 34 to rule out problems with hardware or hardware
connections.
LED Status Meaning
LOW BATT (red)
blinking 3 times in 4 seconds Hardware error: network controller
blinking 4 times in 4 seconds Hardware error: MAC address
ACTIVITY (green)
blinking 5 times in 4 seconds Software error: duplicate IP address present
blinking 6 times in 4 seconds Software error: no DHCP response
Problem Cause Solution
Cannot transfer data
between the meter
(connected to a PC
server) and the
workstation
1. DataLink Sync is not installed
on the PC.
1. Follow the instructions “Installing DataLink Sync Software
on a PC Server” on page 4. Then, proceed to “Using
DataLink Sync Software” on page 6 for information on
configuring the software.
2. DataLink Sync is not running
on the PC.
2. DataLink Sync starts automatically when you start your
PC. Do not exit the program. It must be open to allow
communication to occur. If you need to restart the
program, double-click the application icon on the
desktop.
ethernet.book Page 33 Friday, December 2, 2005 4:28 PM