Spider™ and SpiderDuo® KVM-over-IP Devices User Guide Part Number 900-495 Revision G November 2013
Copyright and Trademark © 2013 Lantronix, Inc. All rights reserved. No part of the contents of this book may be transmitted or reproduced in any form or by any means without the written permission of Lantronix. Lantronix and SpiderDuo are registered trademarks of Lantronix, Inc. in the United States and other countries. Detector and Spider are trademarks of Lantronix, Inc. Windows and Internet Explorer are registered trademarks of Microsoft Corporation.
Disclaimer and Revisions Operation of this equipment in a residential area is likely to cause interference, in which case the user, at his or her own expense, will be required to pay for to take whatever measures may be required to correct the interference. This equipment has been tested and found to comply with the limits for Class A digital device pursuant to Part 15 of the FCC Rules.
Table of Contents Copyright and Trademark ____________________________________________________ 2 LINUX GPL Compliance _____________________________________________________ 2 Warranty _________________________________________________________________ 2 Contacts _________________________________________________________________ 2 Sales Offices ______________________________________________________________ 2 Disclaimer and Revisions ____________________________________________________ 3 Documentation Changes ___
Client Server Setup ________________________________________________________ 33 Network Environment ______________________________________________________ 33 Spider Power _____________________________________________________________ 33 4: Installing the SpiderDuo Device 34 Package Contents _________________________________________________________ 34 Installing the SpiderDuo ____________________________________________________ 34 Detector Installation and IP Address Reset _________________________________
Clock and Phase ______________________________________________________ 51 Video Encoding _______________________________________________________ 51 Scaling Target Video to Client Resolution ___________________________________ 52 Keyboard Functions _______________________________________________________ 52 Soft Keyboard _________________________________________________________ 52 Local Keyboard ________________________________________________________ 52 Hotkeys _______________________________________________
Virtual Media Options ___________________________________________________ 71 Image on Windows Share _______________________________________________71 Floppy Image _________________________________________________________ 72 Connecting to a Redirected Drive __________________________________________ 73 User Interface Settings _____________________________________________________ 75 8: User Accounts 76 Local vs.
10: Maintenance 96 Device Status ____________________________________________________________ 96 Configuration _____________________________________________________________ 97 Update Firmware __________________________________________________________ 99 View Event Log ___________________________________________________________ 99 Unit Reset ______________________________________________________________ 100 iGoogle Gadgets _________________________________________________________ 101 11: Command Reference
Appendix E: PCU Safety Information 130 Cover __________________________________________________________________ 130 Power Plug _____________________________________________________________ 130 Input Supply ____________________________________________________________ 130 Grounding ______________________________________________________________ 130 Fuses _________________________________________________________________ 130 Appendix F: Technical Support 131 Technical Support US ____________________________
List of Figures Figure 2-1 Spider System Configuration _______________________________________________18 Figure 2-2 Spider Cable Dimensions _________________________________________________ 18 Figure 2-4 SpiderDuo System Configuration ___________________________________________ 21 Figure 2-5 SpiderDuo PS/2 Cable Dimensions__________________________________________ 21 Figure 2-6 SpiderDuo USB Cable Dimensions __________________________________________ 22 Figure 2-8 Spider Family Product Information Label____
Figure 7-10 Drive Redirection Window ________________________________________________ 74 Figure 7-11 Drive Redirect Buttons___________________________________________________ 74 Figure 7-12 Select Drive Redirect Window _____________________________________________ 74 Figure 7-13 Enable Write Support Window_____________________________________________ 74 Figure 7-14 Local Drive Browser Window______________________________________________ 75 Figure 7-15 Drive Redirection Established Window ___________________
List of Tables Table 1-1 Chapter/Appendix and Summary ____________________________________________ 13 Table 1-2 Conventions Used in This Book _____________________________________________ 14 Table 2-3 Spider Technical Specifications _____________________________________________ 19 Table 2-7 SpiderDuo Technical Specifications _________________________________________ 22 Table 3-2 Spider LEDs ____________________________________________________________ 27 Table 4-3 SpiderDuo Indicator LEDs ___________________
1: About This Guide This guide describes how to install, configure, use, and update the Lantronix® Spider™ and SpiderDuo® distributed keyboard, video, and mouse (KVM) -over-IP devices. It describes how to remotely and securely provide monitoring and control of one target computer system by one or more remote users.
1: About This Guide Table 1-1 Chapter/Appendix and Summary (continued) Chapter/Appendix Summary Appendix A: Troubleshooting Describes troubleshooting methods. Appendix B: Virtual Media Example Gives examples of virtual media. Appendix C: Supported Resolutions and Refresh Rates Lists the resolutions and refresh rates that are supported. Appendix D: Mounting Bracket Kit Describes how to mount the Spider or SpiderDuo Device in a rack.
1: About This Guide Additional Documentation Visit the Lantronix web site at www.lantronix.com/support/documentation for the latest documentation and the following additional documentation: Spider View User Guide—Details instructions on using the Spider View utility. Spider Quick Start Guide—Provides an overview of using the Spider device. SpiderDuo Quick Start Guide—Provides an overview of using the SpiderDuo.
2: Overview Lantronix Spider and SpiderDuo distributed KVM-over-IP devices are designed to remotely and securely provide monitoring and control of one target computer system by one or more remote users. The remote user (client) accesses the Spider or SpiderDuo device over a local or wide area network connection using a standard web browser. Spider and/or SpiderDuo device is an evolution of the traditional remote KVM device into a compact package.
2: Overview One model with cable length of 21” One model with cable length of 58” Secure, full BIOS-level control of remote servers over an IP network Space–saving “zero footprint” package attaches directly to the server that saves rack space Flexible 1–port design allows growth Guaranteed non-blocked access to remote servers that ensures lowest “cost-per-remote user” Browser–based, no client software or special licensing required Virtual Media support allows local drive (flo
2: Overview Figure 2-1 Spider System Configuration Figure 2-2 Spider Cable Dimensions Spider™ and SpiderDuo® KVM-over-IP Device User Guide 18
2: Overview Technical Specifications Table 2-3 lists the components and general specifications.
2: Overview SpiderDuo Overview The SpiderDuo features, functionality, system configuration and cables, and technical specifications are described in the following sections: Features Functionality System Configuration and Cables Technical Specifications Features SpiderDuo provides secure, remote KVM and over-IP capabilities as well as transparent local access. Coupled with the optional single port power control unit (PCU), remote users can also initiate system reboots over the network.
2: Overview System Configuration and Cables Figure 2-4 shows an SpiderDuo system configuration, Figure 2-5 shows the PS/2 cable dimensions, and Figure 2-6 shows the USB cable dimensions. Figure 2-4 SpiderDuo System Configuration Figure 2-5 shows the PS/2 cable dimensions.
2: Overview Figure 2-6 shows the USB cable dimension. Figure 2-6 SpiderDuo USB Cable Dimensions Note: The PS/2 cables and USB cables cannot be mixed and matched with each other due to the unique properties of each. Use the cables that come with your SpiderDuo. Technical Specifications Table 2-7 lists the general components and the specifications.
2: Overview Table 2-7 SpiderDuo Technical Specifications (continued) Component Specification Optional Items Interfaces Environmental Replacement mounting bracket kit (See Chapter 4: Mounting Bracket Kit .) PS/2 extended length cable: 1500mm, (59 in.) part number 500199-R USB extended length cable: 1500mm, (59 in.
2: Overview Figure 2-8 Spider Family Product Information Label Spider™ and SpiderDuo® KVM-over-IP Device User Guide 24
3: Installing the Spider Device This chapter describes how to install the Lantronix Spider KVM-over-IP device. It contains the following sections: Package Contents Installing the Spider Detector Installation and IP Address Reset Target Computer Setup Client Server Setup Network Environment Spider Power For technical specifications of the Spider KVM-over-IP device, see Chapter 2: Overview.
3: Installing the Spider Device Ethernet Ports—Connects to the LAN. The Spider device contains a hardware Ethernet switch that connects to the external ports and an internal CPU. The first port is required for network connection. The second port can be used for the following: - Tie all of the Spider units in a rack together so that one network connection only is required. While this configuration is a “daisy” chain physically, logically each Spider device has its own IP address on the network.
3: Installing the Spider Device 4. The Pwr2 LED illuminates blue and the SysOK LED flashes green to indicate that the Spider device is booting. Bootup should complete within one minute. The SysOK LED stops flashing and remains illuminated. If you use the external power supply to boot, Pwr1 illuminates blue. lists the LED labels, colors, and actions. Table 3-2 Spider LEDs Label Color Action Pwr1 Blue Indicates adequate power from USB1 (external power supply first).
3: Installing the Spider Device Figure 3-5 Spider RJ45 Ethernet and Cascade Ports Detector Installation and IP Address Reset The initial IP address gets assigned during bootup of the Spider device. To change it, use the Detector application. You can download Detector from Lantronix at http://www.lantronix.com/ support/downloads.html. Note: Lantronix recommends that you run Detector from its CD or copy it to your local hard drive and run it from there rather than from a shared network drive.
3: Installing the Spider Device 5. Before searching for devices, go to the Timeout drop-down menu in the toolbar. Change the milliseconds for the search by clicking the number in the Timeout drop=down menu. The default is 3000. 6. Click the Search icon shown in Figure 3-7. . A list of Lantronix Ethernet devices on the network displays as Figure 3-7 Detector Device List Window 7. Click to highlight the device that you want and click the Network Settings icon to change the IP address.
3: Installing the Spider Device Figure 3-8 Network Settings Window 8. Enter an unique and valid IP Address on your network and in the same subnet as your PC. There is no default. 9. Enter the subnet mask that is the network segment connected to the Spider device. To accept the default, leave blank. 10. Enter the default gateway that is the router IP address for your network. To accept the default, leave blank. 11. Click OK. A message confirms the network configuration. 12. Click OK. 13.
3: Installing the Spider Device Video Resolutions and Refresh Rates Configuration The Spider device recognizes video resolutions on the target computer up to a maximum of 1600 x 1200 at 60 Hz if its hardware revision G22, G23, E21 or higher. If the Spider hardware is an earlier revision, it will only support up to 1280 x 1024 resolution at 60 Hz. For the complete list of supported video resolutions and refresh rates, see Chapter 3: Supported Resolutions and Refresh Rates on page 127.
3: Installing the Spider Device Perform the following steps to configure the mouse-to-cursor synchronization. Windows Server 1. Select Control Panel > Mouse > Pointer Options. 2. Set the pointer speed to medium and disable Enhanced pointer precision. Linux Server 1. Set Mouse Acceleration to exactly 1 and threshold to exactly 1. 2. Select Other Operating Systems on the Spider mouse settings page. Solaris Server 1.
3: Installing the Spider Device Spanning Tree protocol implemented in the switch disables one of the two network connections while the loop remains complete. Data flows in one direction only around the loop. If the loop breaks, Spanning Tree activates both connections, so that data flows in both directions. All devices in the Spider device chain are accessible except the one immediately downstream from the cable break or failed device. Do not try this workaround without Spanning Tree installed.
4: Installing the SpiderDuo Device This chapter describes how to install the Lantronix SpiderDuo device. It contains the following sections: Package Contents Installing the SpiderDuo Detector Installation and IP Address Reset Target Computer Setup Client Server Setup Network Environment PCU Power For technical specifications of the SpiderDuo, see Chapter 2: Overview.
4: Installing the SpiderDuo Device cases, the PS/2-interface model may be required. You configure either interface type by using the software. Serial Ports—Performs the initial configuration to setup parameters and connects to a target COM port. It also allows remote users to Telnet or SSH to that port, eliminating the need for a separate box to perform serial command line management. The serial port can also connect to the Power Control Unit (PCU) for use as an AC power passthrough.
4: Installing the SpiderDuo Device Figure 4-2 SpiderDuo Local KVM, USB, Computer Input and Serial Ports Pinouts Computer Input 1 RTS (out) 2 PCU +5V (out) 3 TX (out) 4 PCu Sense (in) 5 GND (out) 6 RX (in) 7 PCU Drive (out) 8 CTS (in) Table 4-3 SpiderDuo Indicator LEDs Label Color Action ID Amber On - Unit ID Selected Blinking -Thumb-drive Configuration Successful SysOK Blue On - Powered up and OK Blinking - Booting PCU Green On - Power Unit Connected, AC power is passed through 5.
4: Installing the SpiderDuo Device Note: To reboot or reset the SpiderDuo, press the reset switch through the pinhole on the bottom of the device. You can also use the user interface or serial port. 10. Test the system installation (PC, local keyboard and mouse, video, and SpiderDuo) by completing the following: a. Turn off the power to the PC and SpiderDuo device. b. Reconnect all devices. c. Turn on the SpiderDuo device first, and wait for it to boot completely (the SysOK LED will be on steady). d.
4: Installing the SpiderDuo Device Figure 4-6 Lantronix Detector Window 5. Before searching for devices, go to the Timeout drop-down menu in the toolbar. Change the milliseconds for the search by clicking the number in the Timeout drop-down menu. The default is 3000. 6. Click the Search icon shown in Figure 4-7. . A list of Lantronix Ethernet devices on the network displays as Figure 4-7 Detector Device List Window 7.
4: Installing the SpiderDuo Device Figure 4-8 Network Settings Window 8. Enter an unique and valid IP Address on your network and in the same subnet as your PC. There is no default. 9. Enter the subnet mask that is the network segment connected to the Spider device. To accept the default, leave blank. 10. Enter the default gateway that is the router IP address for your network. To accept the default, leave blank. 11. Click OK. A message confirms the network configuration. 12. Click OK. 13.
4: Installing the SpiderDuo Device Video Resolutions and Refresh Rates Configuration The SpiderDuo devices recognize video resolutions on the target computer up to a maximum of 1600 x 1200 at 60 Hz. For the complete list of supported video resolutions and refresh rates, see Chapter 3: Supported Resolutions and Refresh Rates on page 127.
4: Installing the SpiderDuo Device 2. Set the pointer speed to medium and disable Enhanced pointer precision. Linux Server 1. Set Mouse Acceleration to exactly 1 and threshold to exactly 1. Solaris Server 1. Set the mouse settings by using the CDE control panel to “1:1, no acceleration” or “xset m 1”. Telnet/SSH Connections to Serial Ports To Telnet/SSH to a target computer serial port, you must Telnet/SSH to the SpiderDuo serial port first and use connect serial CLI.
4: Installing the SpiderDuo Device Platform-independent management—Each Spider device contains an embedded web server that delivers web pages, a Java KVM Remote Console program, and a terminal program. To access and manage the client server, the latest web browser is required. For example, Internet Explorer, Netscape, FireFox, and Safari. To run the Remote Console window and manage the target server, a Java plug-in (SUN JRE 1.4 or later) is required.
4: Installing the SpiderDuo Device PCU Power To remotely control power to a PC and other equipment, an optional PCU is available (part number PCU100-01). The PCU manages power remotely to a target PC and other equipment. In addition, the user can restart or power-cycle the PC and other equipment. shows the layout and dimensions of the PCU. Figure 4-10 PCU Layout and Dimensions Complete the following tasks to connect the PCU. 1. Connect the power output plug to a target PC or other equipment. 2.
4: Installing the SpiderDuo Device Warning: AC power passes through by default if the RJ45 cable is disconnected from the PCU. The SpiderDuo device gets its power from an external DC supply. Replacement power supplies are available.
5: Web Browser Access This chapter describes how to use the Lantronix Spider and SpiderDuo KVM-over-IP device to access and manage a target computer by using a Web browser or remote system. Accessing the KVM Console Perform the following steps to use a web browser. 1. Access the Spider or SpiderDuo device over the network by using a web browser by entering https:// (for a secure SSL connection) or http:// (for an unsecure connection). The browser must accept cookies for login. 2.
6: Remote System Control This chapter describes the components of remote system control. It contains the following sections: Overview Remote Console Window Basic Remote Console Operation Optimizing Video Keyboard Functions Other Remote Console Functions Telnet/SSH Overview The Lantronix Spider and SpiderDuo devices control the target system by using a Remote Console. The Remote Console has settings that apply each time a user launches it.
6: Remote System Control Figure 6-1 Remote Console Window Components Main Viewport and Scroll Bars When first launched, the full virtual screen of the target computer is mapped pixel-for-pixel to the console window main viewport. As a result, if the target is running at a resolution less than that of the client, the entire screen is visible in the Remote Console window.
6: Remote System Control Screen Display Adjustments—These 3 buttons (A,S,R) facilitate changes to the Screen display Sync Mouse, Single/Double Cursor—These icons appear when the PS/2 mouse interface is active. Options The drop-down menu provides access to a number of options and features. Information Bar - Connection The left side of the information bar indicates whether the connection is encrypted (Console (SSL)) or unencrypted (Console (Norm)).
6: Remote System Control Basic Remote Console Operation When the Remote Console window is open, there are three key zones: Outside the Remote Console window, interaction is with the local computer’s operating system or applications. Inside the Remote Console window’s viewport, interaction is with the target computer. Inside the Remote Console window but outside the viewport, interaction is with the Remote Console control functions such as the toolbar or scroll bars.
6: Remote System Control Auto Video Adjustment The left side of the target computer screen must be aligned with the left side of the Remote Console viewport so that the tops align as well. If not, the local and remote cursors will always have a fixed offset of that amount, even if the USB interface is used. Clicking the Auto Video Adjustment one or more times typically cures any offset.
6: Remote System Control The other selections provide a change of appearance for a visual clue that the focus is on the remote computer; the cursor changes back when the focus is back at the client system (including those areas of the Remote Console window outside the main viewport.) Selections made in the Local Cursor submenu are associated with the current user and will be saved for the next Remote Console session.
6: Remote System Control Settings > KVM_User > Transmission Encoding web page. To change the settings during a session, select Options > Encoding > Predefined, Encoding > Compression, Encoding > Color Depth, and Encoding > Lossy manual adjustments. These settings will be lost when the Remote Console window is closed; for nonvolatile changes use the KVM Settings > User Console > Transmission Encoding web page.
6: Remote System Control that Button Key has been defined with “Confirm”, a confirmation dialog box pops up before the keycode is sent. Other Remote Console Functions Other remote console functions are described in this section. For example, monitor only specifications, exclusive access, capture of the screen to the clipboard and refreshing the video. Monitor Only When Options > Monitor Only is checked, the keyboard and mouse are disabled for this Remote Console window.
6: Remote System Control port numbers also may be changed from their defaults. A user attempting to connect via Telnet or SSH must also have the appropriate permissions. Passthrough Use When using Telnet/SSH in passthrough mode, the Spider device just acts as a conduit for the serial data traveling between the client system and whatever is connected to the serial port. This may be a COM port on the remote computer, or a serially controlled power strip, or anything else with an RS-232 port. 1.
6: Remote System Control Figure 6-4 Login Screen Spider™ and SpiderDuo® KVM-over-IP Device User Guide 55
7: Interfaces This chapter describes the Interfaces tab including information about the pages for configuring network, serial port, KVM Console, Keyboard/Mouse, Video, and Virtual Media settings. It contains the following sections: Network Settings Serial Port Settings KVM Console Settings Keyboard/Mouse Video Virtual Media User Interface Settings Network Settings The first link on the Interfaces tab is Network Settings.
7: Interfaces Figure 7-1 Spider Network Settings Web Page 2. Modify the following fields. Network Basic Settings Field Description IP auto configuration Select DHCP or BOOTP to fetch network settings from the appropriate type of server. Select NONE for a fixed IP address. Host name DHCP servers can register a name for this Spider device to assist in finding it, or you can configure it with a short host name or a fully qualified domain name.
7: Interfaces Field Description Secondary DNS Server IP Address (optional) Enter the IP address of the Domain Name Server to be used if the Primary DNS Server cannot be reached. Lan Interface Settings Field Description Current LAN interface parameters Displays current LAN interface settings. LAN interface speed Manual setup may be required for older equipment. With autonegotiation on, the window displays the current state of the link.
7: Interfaces Field Description Disable Setup Protocol Spider View application uses a special protocol to locate and set up Spider device IP addresses. As a security measure you may wish to disable this protocol when deploying Spider devices. If the protocol is disabled, Detector and the Spider device network will not find the Spider device. Enable remote console proxy access Enable the Java KVM console program to use a proxy server to connect to the Spider device.
7: Interfaces Serial Port Settings After using the serial port to set up the network parameters, you can use the serial port for something else. You can establish a PPP connection to use a modem (Spider device only) or another serial connection to log into and operate the Spider device. If you want to access a console port remotely through the Spider device, SSH and Telnet passthrough is available. To configure the serial port, perform the following steps. 1. Click Interfaces > Serial Port.
7: Interfaces Field Description Modem (Spider device Only) Connect to the Spider device with a dial-up or ISDN connection, using PPP. Essentially, the Spider device acts as an ISP that you dial in to. The client system will need to be set up accordingly, for example using the Windows Network Connection Wizard. Change the following parameters as necessary: Passthrough Access to serial port 1 via Telnet/ SSH Serial Line Speed: Most modems support 115200 bps.
7: Interfaces The way in which the Spider device transmits video data back to the client system can be tailored for the type of network connection. On a LAN where bandwidth is not an issue, compression is not required and the speed of updates can be maximized. For other connections, the optimum user interaction needs to trade off image quality and update speed to fit the size of the pipe.
7: Interfaces Transmission Encoding Field Description Automatic Detection This option uses an algorithm to try to determine what sort of connection is being used, and sets up parameters to match. These settings may change from login to login depending on the state of the network at that point. Preconfigured Establishes a set of parameters optimized for each of a number of connection types. The default transmission encoding is LAN (high color), which is uncompressed with a 16 bit color depth.
7: Interfaces Field Description Start in Exclusive Access Mode Upon any subsequent launch of the Remote Console applet by the selected user, terminates any other users’ Remote Console windows and locks out any other users trying to access the Remote Console window. This may be changed from within the Remote Console window to allow shared access, if the user has appropriate permission.
7: Interfaces Keyboard/Mouse To modify the keyboard and mouse settings, perform the following steps. 1. Click Interfaces > Keyboard/Mouse. The Keyboard/Mouse Settings page displays. Figure 7-4 Keyboard/Mouse Settings 2. Modify the following fields.
7: Interfaces Keyboard/Mouse Settings Field Description Host Interface In general, the USB interface is preferred because it provides superior mouse tracking. The Host Interface drop-down provides three selections. In the default mode, Auto, the Spider device attempts to determine whether the attached computer supports a USB keyboard/mouse. If it does, that interface gets activated. If it does not, the Spider device falls back to PS/2.
7: Interfaces USB Mouse Type Field Description Different operating systems running on the target system require different mouse emulation protocols. One selection is available for newer versions of Windows and Mac OS/X, and another for Other Operating Systems (e.g., Linux). Mouse Speed Field Description Mouse speed Select the method of assigning mouse speed. Auto mouse speed determines the speed and acceleration settings of the target system.
7: Interfaces Figure 7-5 Keyboard/Mouse Settings Page B Video The Spider device works by capturing and digitizing the analog video coming from the attached computer. This analog video may have more or less low-level electrical noise present, depending on the nature of the video card or embedded video controller. When viewed on a monitor, this noise (if random) is invisible as the display is being redrawn 60 to 100 times a second.
7: Interfaces Figure 7-6 Miscellaneous Video Settings Page 2. Select the Noise Filter level from the drop-down menu. 3. Do one of the following: a. Click Save to save settings. b. Click Reset to Defaults to restore system defaults. c. Click Reset to restore original settings. Virtual Media The Spider device provides a powerful capability called Virtual Media (or Virtual Disk).
7: Interfaces Figure 7-7 Virtual Media Page To prepare for drive redirection, perform the following steps. 1. Enter the following fields. Virtual Media Active Image Field Description Virtual Media Active Image Once you set Image on Windows Share or Floppy Image File (on this web page), information about the currently assigned (active) image displays. Drive Redirection Field Description Disable Drive Redirection Drive Redirection is enabled by default.
7: Interfaces Virtual Media Options The operating system on the target computer must have a USB mass storage driver installed in order to use Virtual Media. As the BIOS on some systems does not always support mass storage emulation on the USB interface, the system default is to disable USB mass storage unless an image is loaded. This option may be unselected to use. Field Description Disable USB Mass Storage Select the checkbox to disable USB mass storage if no image is loaded. Selected by default.
7: Interfaces b. To mount the image, click Set. Information about the image displays in the Virtual Media Active Image section of the page and the CD icon displays on the remote console. Figure 7-8 Virtual Media Active Page 3. If desired, in the Virtual Media Active Image section: a. Click Reactivate if the remote console does not recognize the image. b. Click Unset to remove the current image file. This option is available only when a user uploads a floppy image. c. Click Download to save the image file.
7: Interfaces b. Click Upload to load the image into Spider device’s memory. This floppy drive is accessible to the remote computer as a letter-name floppy drive (e.g., B:). Information about the image displays in the Virtual Media Active Image section of the page. Figure 7-9 Virtual Media Active Image 3. If desired, in the Virtual Media Active Image section: a. Click Reactivate if the remote machine does not recognize the image. b. Click Download to save the image file. c.
7: Interfaces Figure 7-10 Drive Redirection Window Figure 7-11 Drive Redirect Buttons 3. Click the Connect Drive button at the top of the page. The Select a drive to redirect dialog box opens. Figure 7-12 Select Drive Redirect Window 4. From the drop-down list, select the drive you want to redirect. Note: To refresh the list after adding or removing a drive, click the Refresh List button. 5. If desired, select the Enable Write support check box. 6. Click OK.
7: Interfaces Figure 7-14 Local Drive Browser Window 8. Select the ISO image file to use as a local disk and press Open. Figure 7-15 Drive Redirection Established Window 9. ISO Drive Redirection established displays at top of screen. User Interface Settings The color of page tabs on the Spider device can be changed. On the Interfaces page click UI. Select a style sheet from the drop-down list on the User Interface Settings page. Click Save.
8: User Accounts This chapter describes user accounts including local and remote authentication, management, and user groups and how to configure each. It contains the following sections: Local vs. Remote Authentication Local User Management User Permissions Remote Authentication Local vs. Remote Authentication User names and groups may be administered on the Spider device to allow varying levels of access and control to different classes of users.
8: User Accounts Figure 8-1 Change Password Page 2. Enter the current password under Old Password. 3. Enter the new password under New Password and Confirm New Password. 4. Click Save to save your settings, or click Reset to restore original settings. User and Group Management You must be logged in under a user name that has permissions for User/Group Management to access this page. The Spider device supports a maximum of 50 configured users.
8: User Accounts Figure 8-2 Configure User Page User Management To configure a user, perform the following steps. 1. Configure the following fields. Field Description Existing users To modify or copy an existing user, select that user from the drop-down menu and click Lookup. New user name Enter the new user’s name. Minimum 1 character. Full user name Enter the full name of the configured user. Minimum 1 character. Password Enter the password for the user. Minimum 4 characters.
8: User Accounts Group Management To configure a user group, perform the following steps. 1. Configure the following fields. Field Description Existing Groups To copy or modify a group, select the group from the drop-down menu. Click Lookup. New Group Name Enter the new group’s name. 2. Do one of the following: a. Click Create to add the new group. b. Click Modify to change an existing group. c. Click Copy to create a new group based on the selected existing group. d.
8: User Accounts 4. If you created a user who does not belong to any group, then select User. 5. From the Direct KVM drop-down menu, do one of the following: a. Select Yes to enable the user or group to access the Remote Console only. After a user is authenticated, it launches the Java KVM console program. b. Select No (default) to display the web page after logon. Note: Setting Yes may overwrite some selected permissions selected in step 4. 6.
8: User Accounts Figure 8-4 Authentication Page 2. Modify the following field. Field Description Local Authentication When Local Authentication is selected, the Spider device will authenticate against its internal database of users and passwords, as described in Local User Management. LDAP When you select LDAP Authentication, the Spider device will communicate with a Microsoft Active Directory or generic LDAP server for user authentication.
8: User Accounts Field Description Bind Name The name for a non-anonymous bind to an LDAP server. This item has the same format as LDAP Base. One example is cn=administrator,cn=Users,dc=domain,dc=com. Bind Password and Confirm Password Password for a non-anonymous bind. This entry is optional. Acceptable characters are a-z, A-Z, and 0-9. The maximum length is 127 characters. RADIUS When RADIUS is selected, the Spider device communicates with a RADIUS server for user authentication.
9: Services This chapter describes the Spider and SpiderDuo KVP-over-IP services. It contains the following sections: Date/Time Security Certificate Event Log SNMP KVM Search Power Management Date/Time The Spider device contains an internal real time clock that maintains a basic date and time after being set. The clock, however, will reset if the unit loses power.
9: Services 2. Modify the following fields. Table 9-2 Date/Time Settings Field Description UTC Offset Time servers deliver time as Coordinated Universal Time (UTC, or Greenwich Mean Time). Select the appropriate offset in hours ± from the drop-down menu. User Specified Time Manually input the current date and time. The Spider device keeps time as long as power is applied. It has an internal calendar, but does not know about daylight savings time and requires resetting twice a year.
9: Services Figure 9-3 Security Settings Page 2. Modify the following fields. HTTP Encryption Field Description Force HTTPS for Web Access Typically, the Spider device listens on both HTTP and HTTPS ports for incoming connections. If this box is checked, access can only be made using SSL, and connection requests on the HTTP port will be ignored. See the section on Certificate for further information on how the Spider device identifies itself using a cryptographic certificate.
9: Services Group Based System Access Control Field Description Enable Group Based System Access Control When this box is checked, the rules for IP based access are enforced. They are ignored when the box is not checked. Default Action If after evaluation of all rules a request for connection from a given IP address has not had either an Accept or Drop decision made, this selection can allow it to be either Accepted or Dropped.
9: Services Certificate The Spider device uses the Secure Socket Layer (SSL) protocol for any encrypted network traffic between itself and a connected client. During the connection establishment the Spider device has to expose its identity to a client using a cryptographic certificate. Upon leaving the factory this certificate and the underlying secret key is the same for all Spider devices and will not match the network configuration where it is installed.
9: Services Field Description State/Province The state or province where the organization is located. Country (ISO code) The country where the organization is located. This is the two-letter ISO code (e.g., US for the United States). Email The email address of a contact person responsible for the Spider device and its security. Challenge password/ Confirm Challenge password Certain certification authorities require a challenge password to authorize later changes on the certificate (e.g.
9: Services Event Log The Event Log maintains a list of significant events locally. Alternatively it can use an NFS log file, SMTP email, or SNMP to distribute event information on the network. The Spider device monitors five classes of events with the logging of each enabled or disabled. To configure event log settings, perform the following steps. 1. Click Services > Event Log. The Event Log page displays. Figure 9-5 Event Log Page 2.
9: Services Field Description SMTP Logging enabled With this option, the Spider device is able to send emails to an address given by the email address. These emails contain the same description strings as the internal log file and the mail subject contains the event class. To use this log destination, specify an SMTP Server, the Receiver Email Address, and Sender Email Address. Enter the mail server and SMTP port as :.
9: Services Figure 9-6 SNMP Settings Page 2. Modify the following fields. Field Description Enable SNMP Agent Click the checkbox to enable the Spider device SNMP agent, and enter the system location and the contact name for the system.
9: Services KVM Search The KVM Search option enables you to view the properties of other Spider devices on the network. The following items display: IP address Hostname Direct KVM Preview Terminal SSH Telnet MAC Address Model Version Description Note: The information shown on the web interface represents a snapshot in time. To see the most recent data, click Refresh. To view a KVM search, perform the following steps. 1. Click Services > KVM Search.
9: Services Figure 9-7 KVM Search Page Power Management The Power Management option enables you to manage the properties of the power system. It enables the monitoring of the Power Control Unit (PCU) that only applies to the SpiderDuo, and the sending of Wake-On-LAN (WOL) messages to a computer that has WOL enabled. To view the Power Management page, perform the following steps. 1. Click Services > Power Management. The Power Management page displays.
9: Services Figure 9-8 Power Management Page The Power Management web page contains two sections as displayed in Figure 9-8. The upper portion displays information about the SpiderDuo PCU. The PCU only applies to the SpiderDuo. The WOL applies to both the Spider and SpiderDuo devices. SpiderDuo Power Control Unit The SpiderDuo Power Control Unit section of the web page contains the power and PCU status. You can also enable or disable the PCU which requires a reboot.
9: Services If the second radio button is selected, the WOL message may be sent to any number of devices identified by a Device Name, IP Address (optional), or MAC address (entered into the respective text boxes). If no password is needed, this field should be left blank. WOL support is implemented on the motherboard of a computer and the network interface and is not dependent on the operating system running on the hardware, although the operating system can sometimes control the WOL behavior.
10: Maintenance This chapter describes various maintenance activities of an administrator. These include viewing status, backing up and restoring configuration files, updating firmware, viewing the event log, and resetting the unit. It contains the following sections: Device Status Configuration Update Firmware View Event Log Unit Reset iGoogle Gadgets Device Status The Device Status page contains a table with information about the Spider device’s hardware and firmware.
10: Maintenance 2. View or modify the following fields. Table 10-2 Device Status Settings Field Description Device Information Displays the product name, serial number, board ID, device IP address, device MAC address, firmware version, firmware build number, firmware description, hardware, and Kira chip revision. Connected Users Displays the user name and IP address of the active connection.
10: Maintenance Figure 10-3 Configuration Page 2. Edit the following fields. Field Description Configuration Backup To back up all settings to a file on the client system, click the Backup and save to your computer radio button. To save to a Spider device, click the Backup and save to Spider device radio button. Then, click Backup. Warning: Execution of the Backup and save to Spider device option overwrites the backup file.
10: Maintenance Update Firmware Many of the functions and features of the Spider device are implemented in firmware and capable of field upgrades. The latest firmware may be found at www.lantronix.com. The firmware file, when uncompressed, is approximately 4 Mbytes in size and has a .bin suffix. Upon updating firmware, the Spider device resets itself. After the reset, the login page displays (if not, manually return to the login page). To update Spider device firmware, perform the following steps. 1.
10: Maintenance Figure 10-5 Event Log Page 2. Navigate between logs by clicking Prev and Next. Unit Reset In general, the Spider device requires a reset when implementing a firmware update. In the event of an abnormal operation, a number of subsystems may be reset without resetting the entire Spider device. To reset the Spider device, perform the following steps. 1. Log into the Spider device as sysadmin. 2. Click Maintenance > Unit Reset. The following page displays.
10: Maintenance Figure 10-6 Unit Reset Page 3. Click the Reset button for Reset Keyboard/Mouse (PS/2), Reset USB, or Reset Video Engine to clear and reset the subsystem. Resetting subsystems does not terminate connected users. Note: Reset USB displays only on the SpiderDuo device. 4. To perform a complete reset, click Reset Device. A prompt requesting confirmation displays. A complete reset closes all user connections and performs a full reboot.
10: Maintenance 3. Edit a file similar to the example below and save it with extension "xml." This example assumes the file is saved as spider1.xml. The sample code displays a snapshot and refreshes the image every minute. Also, clicking the snapshot opens the remote console program or spider web page, depending on your settings.
10: Maintenance Figure 10-7 iGoogle Gadget Page Spider™ and SpiderDuo® KVM-over-IP Device User Guide 103
11: Command Reference This chapter lists and describes the command line interface (CLI) syntax and contains the following sections: Command Syntax Configuration Commands Connect Commands User Commands User Group Commands OEM Customization Commands Power Commands Serial Port Commands WOL (Wake on LAN) Commands USB Host Disk Commands Reboot Commands Diagnostic Commands Group Permissions Command Syntax Commands have the following format: <
11: Command Reference Table 11-1 Action and Category (continued) Action Category usbhost disk admin config | reboot | version logout Terminates CLI session Command Help For general command help, type: help For more information about a specific command, type help followed by the command, for example: help set network OR type ? after the command: set network ? Tips Type enough characters to identify the action, category, or parameter name uniquely. For parameter values, type the entire value.
11: Command Reference Parameters is a comma separated list of current configuration parameters to retain after the config restore or factorydefaults: nt - Network Basic vp. Description Restores the Spider configuration and device database settings to factory defaults. Note: The unit reboots after this command. All current settings are lost. admin config show Syntax admin config show Parameters None Description Shows the current configuration.
11: Command Reference Connect Commands connect serial Syntax connect serial Description Connects the Spider device to a device serial port. Note: To connect to a serial port, put the serial port in passthrough mode on the web interface. ESC exit Syntax ESC exit Description Available only when connected to a serial port. SSH Key Commands set sshkey delete Syntax set sshkey delete keyuser keyhost Description Deletes an imported SSH key.
11: Command Reference show sshkey import Syntax show sshkey import Parameters [keyuser ] [keyhost ] [viewkey ] Description Displays imported SSH keys.
11: Command Reference Parameters dns1 dns2 gateway hostname ipaddr ipv6 ipv6addr mask state Note: To clear IPV4 addresses, set ipv4 address to “0.0.0.0”.To clear IPV6 address, set ipv6 address to “::” or “::/128”.
11: Command Reference show network basic Syntax show network basic Description Displays basic network parameters. show network misc Syntax show network misc Description Displays network miscellaneous parameters. show network interface Syntax show network interface Description Displays network interfaces. show network all Syntax show network all Description Displays all network settings. Version Command admin version Syntax admin version Description Displays firmware version information.
11: Command Reference Parameters date utcoffset Notes: Note: MMDDYYhhmm[ss] can be: - MM is 1-12 - DD is 1-31 - YY is 00-99 - hh is 0-23 - mm is 0-59 - ss is 0-59 Offset string can be: - -11h, -10h, -9h, -8h, -7h, -6h, -5h, -4h, -3h, -2h, -1h - +/-0h, +1h, +2h, +3h, +4h, +5h, +6h, +7h, +8h, +9h, +10h, +11h, +12h Select only one offset as shown above. Description Sets the date and time or UTC offset.
11: Command Reference Description Sets user login, email address, group, and mobile phone number. set user delete Syntax set user delete Description Deletes a user login. set user password Syntax set user password Description Sets user password. show user name Syntax show user name [user ] Description Displays user names. show user Syntax show user [index ] Description Displays index numbers.
11: Command Reference set group delete Syntax set group delete Description Deletes user groups. show group name Syntax show group [name ] Description Displays group names. show group index Syntax show group [index ] Description Displays group indexes. Note: [Group of 'None (username)'] indicates that user was created without defining a group, and permissions will be assigned specifically to the user.
11: Command Reference Description Displays security parameters. Sysconfig Commands show sysconfig Syntax show sysconfig Description Displays a report of parameters with firmware version, serial number, basic network settings, security settings, user/group information, and basic system settings.
11: Command Reference Description Displays all devices. show device name Syntax show device name Description Displays device names.
11: Command Reference Parameters [state ] Description Sets PCU parameters. show power Syntax show power Description Displays PCU status and settings. Serial Port Commands set serial mode Syntax set serial mode passthrough | config [] Parameters [baud <300-115200>] [databits <7|8>] [stopbits <1|2>] [parity ] [flowcontrol ] Description Set serial port parameters for each mode.
11: Command Reference Description Sends a WOL packet to a specified device. connect wakeonlan macaddr Syntax connect wakeonlan macaddr [MAC Address] [password ] Note: MAC address must be in hex format: 'XX:XX:XX:XX:XX:XX' Description Sends a WOL packet to specified MAC address. USB Host Disk Commands Note: only.
11: Command Reference Description Dumps the first 256 lines or 1M bytes of the specified file content of a USB thumb drive. Reboot Commands admin reboot Syntax admin reboot Description Immediately terminates all connections and reboots the device. Diagnostic Commands diag ping Syntax diag ping | ping6 Description Verifies if the Spider or SpiderDuo device can reach a host over the network.
11: Command Reference kt: KVM Settings(Type/Deployment) ks: Keyboard/Mouse Settings ld: LDAP Settings ns: Network Settings pc: Change Password po: Power Control sn: SNMP Settings sa: SSH/Telnet Access sm: SSL Certificate Management sl: Security/Log/Authentication ss: Serial Settings us: USB Settings um: User/Group Management vs: Video Settings va: Video Settings(Advanced) vu: Virtual Media UpLoad Spider™ and SpiderDuo® KVM-over-IP Device User
Appendix A: Troubleshooting No connection can be established to the Spider device. Check cabling. Are both USB cables or all of the USB and PS/2 cables plugged in? Are both Pwr LEDs lit? Is the Ethernet cable plugged in, and the Link light lit? Is there Activity? Have a look on your network. Verify your network configuration (IP address, router). Send a ping request to the Spider device to find out whether the Spider device is reachable via the network.
Appendix A: Troubleshooting I forgot my password. How can I reset the Spider device to factory defaults? Use the serial interface with a terminal emulator program set to 9600 or 115200, 8 bit characters, No parity, 1 Stop bit, and No flow control. Within 2 seconds of booting the Spider device, press the Esc key a few times to get a =>prompt. Type defaults at the => prompt. If you can't get the => prompt after several tries at 9600, try 115200.
Appendix B: Virtual Media Example Goal In this example, the goal is to put a rescue CD (a CD used to boot a PC when the hard-disk corruption prevents OS boot) on PC#3 so that the rescue CD can be used by any Spider devices on the network. Figure B-1 Virtual Media In this example, PC#2 cannot boot from its hard disk, so the user wants to use the rescue CD to boot the PC. We assume PC#2 can boot from external USB device. Step 1 – Prepare the VM Server 1.
Appendix B: Virtual Media Example Figure B-2 Windows Browser 3. Right-click the folder aaa and select the “sharing” menu. The default name is the folder name but changed to share_some_folder as shown in the diagram below. Figure B-3 Firewall Properties Window Now, the file boot.iso can be used from a Spider device. The file can be left there permanently, and when a PC/server crashes and cannot boot, the combination of this file and the Spider device will be used to boot the PC/server.
Appendix B: Virtual Media Example 2. Go to the Virtual Media page and complete the fields in the Image on Windows Share section of the page as shown in the diagram below. Figure B-4 Virtual Media Page 3. Click Set, and see that the Virtual Media Active Image section now contains data as shown in the diagram below.
Appendix B: Virtual Media Example Figure B-5 Virtual Media Active Image Step 3 – Use the Virtual Media 1. PC#2 shown in the diagram below is a Linux PC. Figure B-6 Linux PC Window 2. Once Step 1 is done, PC#2 will detect a new USB CD drive connected to its USB as shown in the diagram below. The CD is shown below as Fedora Core because that is the volume name of the rescue CD (boot.iso is the ISO image of this CD).
Appendix B: Virtual Media Example Figure B-7 Linux PC Window and USB CD 3. You should be able to boot from the external USB device (boot.iso) on PC#2. Make sure that you set BIOS to boot from the USB device. Note: Some systems may not support USB boot.
Appendix C: Supported Resolutions and Refresh Rates The table below lists the supported resolution and refresh rates for video.
Appendix D: Mounting Bracket Kit A versatile mounting bracket and screws are supplied to assist in easily installing and mounting a single Spider or SpiderDuo device into a server rack in various orientations (e.g., horizontal or vertical). The kit number is 083-015-R. Figure D-1 Mounting Bracket and Screws The kit includes: One (1) 4.
Appendix D: Mounting Bracket Kit Figure D-3 Attaching the Device to the Mounting Bracket 3. Connect the cables and the Spider or SpiderDuo device is ready to use! Figure D-4 Connecting the Cables Table D-5 Lantronix Part Number Lantronix Description Part Number 083-015-R Mounting Bracket Kit for Spider device The bracket kit is included in the box with the Spider or SpiderDuo device that ship with v2.0 firmware and later. For earlier shipments, the mounting kit is sold separately.
Appendix E: PCU Safety Information Please follow the safety precautions described below when installing and operating the PCU. Cover Do not remove the cover of the PCU. There are no user-serviceable parts inside. Opening or removing the cover may expose you to dangerous voltage that could cause fire or electric shock. Refer all servicing to Lantronix. Power Plug When disconnecting the power cable from the socket, pull on the plug, not the cord.
Appendix F: Technical Support If you are unable to resolve an issue using the information in this documentation, contact the following resources. Technical Support US Check our online knowledge base or send a question to Technical Support at http://www.lantronix.com/support. Phone: (800) 422-7044 (949) 453-7198 Technical Support Europe, Middle East, Africa Phone: +33 1 39 30 41 72 Email: mailto:eu_techsupp@lantronix.com or mailto:eu_support@lantronix.
Appendix G: Compliance The following meet the ISO/IEC Guide 17050-1, 17050-2 and EN 45014 compliances. Manufacturer Name & Address Lantronix, Inc. 167 Technology, Irvine, CA 92618 USA Declares that the following product: Product Name: Lantronix® Spider™ Conforms to the following standards or other normative documents: UL/CUL (CSA-22.2 No. 60950-1-03 / UL-60950-1) CE - IEC 60950-1 C-Tick FCC Part 15, Equipment Class A VCCI V-3/2006.
Appendix G: Compliance RoHS Notice All Lantronix products in the following families are China RoHS-compliant and free of the following hazardous substances and elements: Lead (Pb) Mercury (Hg) Polybrominated biphenyls (PBB) Cadmium (Cd) Hexavalent Chromium (Cr (VI)) Polybrominated diphenyl ethers (PBDE) Product Family Name Toxic or hazardous Substances and Elements Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent Chromium (Cr (VI)) Polybrominated biphenyls (PBB) Polybrominated d
