User Manual

Gridstream SCADA/DA S5SBR 98-2550 Rev AE 25
Landis+Gyr Quick Start Guide
2.6 Troubleshooting
The Gridstream S5 SBR has been designed as a Field Replaceable Unit (FRU). As such, there are no serviceable
parts in the unit.
If you suspect parts within the Gridstream S5 SBR have failed:
1. Inspect the module to determine if there is any visual indication of damage to the unit.
2. Verify that power is being supplied to the unit. If the power is within operating parameters, proceed to
Step 3.
3. Try to connect with a locally connected Series-4 IWR configured the same as the Gridstream S5 SBR. If,
after five minutes, the locally connected Series-4 IWR does not acquire the Gridstream S5 SBR in its
neighbors list, the Gridstream S5 SBR should be replaced.
For additional assistance for this product, contact Landis+Gyr Technical Support at 1-888-390-5733 or
[e-mail].