Installation Guide

Chapter 5 - Troubleshooting Landis+Gyr
20 98-1551 CWE 6060 Remote Installation Guide
How can I tell the difference between a Sensus ECR-I and ECR-II encoder
register?
The easiest way to determine the difference between ECRI and ECRII is physical appearance. ECRI
is a “high top” design with odometer wheels behind a a flange. If you still cannot determine which
encoder register it is, please contact your local Sensus Meter Representative.
Customer Support
To reach Customer Support at Landis+Gyr:
Email: solutionsupport.na@landisgyr.com
Telephone: 1-800-791-2567.
Hours of operation - 8:00 a.m. ET to 5:00 p.m. ET