User's Manual

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CHAPTER 3 ON-SITE PREPARATION
ARRIVAL AT INSTALL SITE
1Uponarrivingattheinstallationsite,verifytheaddressintheHandheld.
ChecktheHandheldforspecialinstructionsforthatsite(forexample,
medicalcustomer,dog,keyrequiredforaccesstometer,meterlocation,and
soon).IfamedicalalertcodeappearsintheHandheldforthataddressthey
aretoski
ptheinstallenteranappropriatesk
ipcodeandmovetothenext
exchange.Amedicalalerttagmaybelocatedontheelectricmeter.
2Iftheinstallerscomeacrossanymeterswhereamedicalalertcodeappears in
theHandheldforthataddressthey aretodiscontinuetheexchange,enterthe
appropriateskipcodean
dmovetothenextexchange.PriortoMeter
ExchangeorModuleRetrofit
1VerifythatthemeterIDofthemeterattheaddressisthesameasthatinthe
Handheldrecord;ifnot,verifyitasecondtime.IfthemeterIDdoesnot
match,re
cordtheinf
ormationtoincludemismatchedIDonhardcopy,record
skipcodeofmeterIDmismatchandcallyourSupervisorfordirection.
2Checktoverifythatthesealisintactandpresent.Ifthemeterisunsealedand
thereisnoevidenceoftamperingcompletethemeterexchangeormodule
retrofit.Ifthe
reissuspectedtamperingorevidenceofdiversiondonot
completetheinstall,recorddiversiononhardcopyandenterskipcodeof
diversioninHandheldandcallyoursupervisorimmediately.
3Ifthepremiseisvacantandtheserviceisshutoffattheserviceriservalve,
completethemeterex
changeifatallpo
ssible.Ifyouareunabletogainaccess
tothepremisefinishyourroute,thentryagainbeforereturningtotheCross
Dock.EnterappropriatecodeinHandheld.
4Inspectthemeterforanygasleaks,unsafeconditions,excessiverustingor
damage.Whileperformingthistechnicalreviewlookov
erthemeterforpoor

conditionsuchasexcessesrust,tampering,orodorofgas.Ifyoujudgethe
meterisseriouslydamagedreportitthanentertheappropriatecodeinthe
Handheldandcallyoursupervisorfordirections.
5Ifitisdeterminedthatthemeterhasnounsafeconditions,yo
uarereadyto
proceedwiththemodulere
trofit.Datawillberequiredtobeenteredintothe
Handheld.Ifthereadingisoutofrange(indicatedbyapromptonthe
Handheld),thenretypethemeteridentificationnumberʹslastfourdigitsto
re‐verifythecorrectmeter.Reenterthegasme
terind
exreadintothe
Handheld.