LANCOM Office series TM
© 2003 LANCOM Systems GmbH, Würselen (Germany) While the information in this manual has been compiled with great care, it may not be deemed an assurance of product characteristics. LANCOM Systems shall be liable only to the degree specified in the terms of sale and delivery. The reproduction and distribution of the documentation and software included with this product is subject to written permission by LANCOM Systems.
| EN Preface Thank you for placing your trust in this LANCOM product. With the LANCOM Office, you have chosen a powerful router that lets you easily and conveniently provide individual computers or an entire local network with high-speed Internet access.
| EN In case you encounter any errors, or just want to issue critics or enhancements, please do not hesitate to send an email directly to: info@lancom.de Our online services (www.lancom.de) are available to you around the clock should you have any queries regarding the topics discussed in this manual or require any further support. Current drivers, firmware, tools and manuals can be downloaded at any time. The knowledge database (KnowledgeBase) offers an additional large pool of information.
| 5 EN Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 1.1 What does a router do? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 1.2 Typical applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 1.2.1 Internet in the LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
EN 6 | 6.1.3 Settings for the IPX router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.1.4 Settings for NetBIOS routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.2 Instructions for LANconfig . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.3 Instructions for WEBconfig . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 39 40 40 7 Providing dial-up access . . .
| 7 Introduction EN 1 Introduction The rapid development of the computer engineering led in the last years to a shoot up of electronically transferred data volume. More and more users want to send and receive more and more data. A demand, that clearly exceeds the capabilities of past transmission technologies (analog modems or ISDN devices) . New technologies compensate these restrictions and offer genuine broadband communication with clearly higher data transmission rates.
Introduction | EN This is available e.g. with LANCOM DSL/I-1611 Office and LANCOM DSL/I-10 Office in form of a DSL connection, which is realized via conventional copper telephone lines. Furthermore, an ISDN connection with an adequate ISDN router is available then, as well as LANCAPI functions and dial-back up for the Internet connection. With these features a LANCOM Office is ideally suited in particular for the use with high-speed Internet connections.
Introduction 9 The router links all the workstation computers on your local area network to the global Internet. Security functions such as IP Masquerading and Firewall filters protect your LAN against unauthorized access from outside. 1.2.2 LAN to LAN coupling If the business runs correctly, soon it becomes time for a subsidiary or a branch office in the global markets. Also the branch has its own network and would like to be always up to date.
EN 10 Introduction 1.2.4 | Office communications Faxing directly from within applications, voice mail with different announcements according to the time of day, banking without having to leave the office: These functions can be enabled by using LANCAPI. The LANCAPI is a special type of CAPI-2.0 interface that permits appropriate applications to access the router. All LANCOM Office enable office communication functions via their ISDN interface. 1.
Introduction 11 LANCOM DSL/I-1611 Office and LANCOM DSL/I-10 Office have got an additional ISDN connector, which is linked to the S0 port(s) of an ISDN point-to-multipoint connection (point-to-multipoint configuration) or a point-to-point connection (point-to-point configuration). The router automatically detects your port type and D-channel protocol in use.
Introduction | EN The DNS server can be used also as an effective filter for users in the own LAN. For individual computers or entire networks the access to certain domains can be blocked. Virtual Private Network (VPN) Your LANCOM DSL/I-1611 Office can be upgraded with the VPN option to a full-featured VPN gateway (according to the IPSec standard). This enables to establish secure network couplings to other VPN gateways via the Internet (or other IP networks).
Introduction 13 Users of other operating systems than Windows may employ the HTML-based configuration with WEBconfig, a SNMP management system, Telnet or any terminal program. The access to the device is possible from the LAN, from WAN, by remote configuration via ISDN dial-in, or directly through the integrated serial configuration interface. The integrated setup wizards of LANconfig and WEBconfig help you to set up the devices in a few steps.
EN 14 Introduction 1.3.2 | Additional functions of the ISDN interface All LANCOM Office provide an ISDN connector, which offers some additional functions. Multiprotocol router Via the ISDN interface other protocols than IP can be routed also . For example, the IPX protocol enables the coupling of Novell networks. LANCOM router offer a special feature for the interconnection of Microsoft peer-to-peer networks.
Introduction 15 Optional LANCOM Dynamic VPN With the LANCOM VPN Option a LANCOM DSL/I-1611 Office is enabled to set up VPN tunnels even between two peers with both dynamic IP addresses. This is enabled by the patent-pending LANCOM Dynamic VPN technology. LANCOM LANCAPI and LANCOM CAPI Faxmodem The main advantages of using LANCAPI are economic ones: LANCAPI is a special implementation of the CAPI 2.0 interface that permits different communication programs to access a router via the network.
Introduction | EN ically the provider with the most favorable rates (no matter, if via the router or via LANCAPI). Leased line option The network coupling via ISDN leased lines is possible with the optional leased line option.
2 Introducing the LANCOM Office 17 Introducing the LANCOM Office This section introduces the device. We will give you an overview of all status displays and connectivities. 2.1 The front of the unit The front panel of the unit features as display elements a series of Light Emitting Diodes (LEDs). 1 2 3 4 5 6 7 8 9 10 11 12 13 Only LANCOM DSL/I-10 Office and LANCOM DSL/I-1611 Office Meanings of the LEDs 1 Power/Msg – This LED flashes once when powering-up your device.
Introducing the LANCOM Office | EN 2 ISDN S0 Status – Indicates the status of the ISDN-S0 connection: off green not connected or no S0 voltage (many ISDN connections disable the S0 voltage after a certain, inactive time) blinking green green initializing (establishing contact with the connection point) ready for use (S0 bus activated, TEI existing and D channel protocol checked) Power off LED on, but Power-LED off: device in boot monitoring 3 3 ISDN Chan1 – Status of the first logical ISDN B ch
Introducing the LANCOM Office 19 dent connecting rates arise charges during this time.
Introducing the LANCOM Office | EN 20 1 2 3 4 5 6 7 8 1 On/off switch 2 Connection for the power adapter Only use the included power supply unit! Using an unsuitable power supply may cause damage or injury. 3 Reset switch – For setting the device into the delivery state, push the set reset bottom and press it for approximately 5 seconds. As soon as the reset switch is released, the front panel LEDs of the device will light up and the device will be reset to the factory-default state.
| 21 Installation EN 3 Installation This chapter will assist you to quickly install hardware and software. First, check the package contents and system requirements. If all prerequisites are fulfilled, the device can be installed and configured quickly and easily. 3.1 Package contents Please check the package contents for completeness before starting the installation.
EN 22 Installation 3.3 | Hardware installation a Connect your LANCOM Office to the LAN. Plug the supplied network cable (green plugs) into the 10/100Base-Tx connection of the device 4 and into a free connector socket of your local network (resp. a free socket of a hub or switch in your LAN). It is also possible to connect an individual PC. In this case, you turn the node/hub switch 5 on 'hub'.
Installation 23 LED will be permanently lit. The LED ’LAN-Link’ indicates a correct connection to the LAN. If the ’LAN Link’ LED does not light, please actuate the Node/Hub switch 5 on the back of the unit. If the LED still does not light, there might be a problem with the network or cable installation. 3.4 Software installation This section covers the installation of the included LANCOM software for Windows.
Installation | EN 24 3.4.2 Which software should you install? Select the required software for the operation of your LANCOM Office: • • • • • LANconfig is the configuration program for all LANCOM. WEBconfig can be used alternatively (or in addition) via a web browser. LANmonitor lets you monitor all LANCOM in the LAN. LANCAPI can be installed on as many Windows PCs in the LAN as required, permitting them to run any ISDN software. A PC with LANCAPI behaves as if it had its own ISDN card.
| 25 Basic configuration EN 4 Basic configuration In this chapter we will explain the basic configuration of your LANCOM Office: • • • • • 4.
Basic configuration | EN 26 If the setup wizard does not start automatically, start a manual search for new devices in the network (Device / Find). This input window appears only, when no DHCP server is active in your network and your PC has also got no manually assigned IP address. Otherwise the wizard goes on as described under b for the input 'I wish to define the settings myself'.
Basic configuration 27 b If you would like to configure the TCP/IP settings manually, assign an available address from a suitable address range to the LANCOM Office. Confirm your choice with Next. c Specify whether or not the router should act as a DHCP server. Make your selection and confirm with Next. d In the following window, specify the password for configuration access.
Basic configuration | EN If the 'IP Address' field contains the value '0.0.0.0', this indicates that an IP address has not yet been assigned to the network card. What is the IP address of the LANCOM Office? The IP address of an unconfigured LANCOM results from the IP address of your PC by replacing the last number of its IP address (behind the third dot) with 254. For example, if your PC is assigned the IP address 10.0.0.17, then you will find an unconfigured LANCOM under the address 10.0.0.254.
Basic configuration 29 EN | Setup wizards for the most common tasks The setup wizards are tailored precisely to the functionality of the specific LANCOM. As a result, your device may not offer all the wizards shown here. b Select Basic settings. In the following window you may specify wether the configuration of the IP parameters may be automatically or manually. This input option appears only, when no DHCP server is active in your network and your PC has also got no assigned IP address.
Basic configuration EN • • | You have not yet used IP addresses in your network but would like to do so now. You would like to specify the IP address for your router, selecting it from the address range reserved for private use, e.g.'10.0.0.1' with the netmask '255.255.255.0'. At the same time you will set the address range that the DHCP server uses for the other devices in the network (provided that the DHCP server is switched on).
| 31 Setting up Internet access EN 5 Setting up Internet access All computers in the LAN can take advantage of the central Internet access of the LANCOM Office. The connection to the Internet provider can be established via any WAN connection, i.e. not only via DSL (if present), but also via ISDN. Internet access via ISDN can be used as a backup connection for DSL, for example.
Setting up Internet access EN 32 • • 5.1 | • When using time-based billing, you can set the LANCOM Office to automatically close existing connections if no data has been transferred within a specified time (the so-called idle time). In addition, you can activate a line monitor that identifies inactive remote stations faster and therefore can close the connection before the idle time has elapsed.
Setting up Internet access 33 d d In the following window select your country and your Internet provider if possible, and enter your access information. e e Depending on their availability, the wizard will display additional options for your Internet connection. f f The wizard will inform you as soon as the entered information is complete. Complete the configuration with Finish.
Setting up Internet access | EN c Depending on their availability, the wizard will display additional options for your Internet connection. d The wizard will inform you as soon as the entered information is complete. Complete the configuration with Next.
| 35 Linking two networks EN 6 Linking two networks With the network interconnection (also known as LAN to LAN coupling) of the LANCOM Office, two local networks are linked via ISDN. A setup wizard handles the configuration of the connection in the usual convenient manner. Always configure both sides Both routers involved in the network interconnection must be configured. Care must be taken to ensure that the configuration information provided matches.
EN 36 Linking two networks 6.1 | What information is necessary? The wizard will prompt you for the necessary information on a step-by-step basis. If possible, however, you should have it available before launching the wizard. To explain the significance of the information requested by the wizard, we will be using a typical deployment as an example: setting up a link between a branch office and its headquarters. The routers involved are named 'HEAD_OFFICE' and 'BRANCH'.
Linking two networks 37 remote station with the actual caller ID transferred via the D channel. An ISDN caller ID generally consists of an area code and an MSN. The password for the ISDN connection is an alternative to the use of the ISDN caller ID. It is always used to authenticate callers that do not send an ISDN caller ID. The exact same password must be entered on both sides. It is used for calls in both directions. Data compression and Channel bundling Settings of the router in the ...
Linking two networks | EN 38 'server.head.company 'pc1.branch.company' 10.0.2.10 10.0.1.2 ISDN connection 10.0.1.100 (0123) 123456 LAN of the head office. IP: 10.0.1.0, netmask: 255.255.255.0 Domain: 'head.company' 10.0.2.100 (0789) 654321 LAN of the branch office. IP: 10.0.2.0, netmask:255.255.255.0 Domain: 'branch.company' Unlike when accessing the Internet, all of the IP addresses in the involved networks are visible on the remote side when coupling networks, not just those of the router.
| 39 for the LAN of the head office for the LAN of the branch office for the higher-level WAN EN • • • Linking two networks The IPX network numbers in the head and branch offices are specified to the respective remote sides. IPX Internal-Net: 00020002 WAN IPX network no.: 00000009 ISDN connection (0123) 123456 LAN of the head office IPX network no.: 00000001 Binding: Ethernet_II (0789) 654321 LAN of the branch office IPX network no.
EN 40 Linking two networks 6.2 | Instructions for LANconfig Perform the configuration on both routers, one at a time. a Launch the 'Connect two local area networks' wizard. Follow the wizard's instructions and enter the required information. b The wizard will return a message to indicate that it has all the information it needs. Close the wizard with Finish. c After finishing the configuration of both routers, you can test the network connection. Try to contact a computer in the remote LAN (e.g.
Linking two networks 41 EN | b The wizard will return a message to indicate that it has all the information it needs. Close the wizard with Terminate. c After finishing the configuration of both routers, you can test the network connection. Try to contact a computer in the remote LAN (e.g. with ping). The LANCOM Office should automatically set up a connection to the remote station and contact the required computer.
EN 42 Providing dial-up access 7 | Providing dial-up access Your LANCOM Office supports dial-up connections to permit individual computers full access to your network. This service is also known as RAS (Remote Access Service). The physical connection is realized via ISDN. An ISDN adapter or ISDN modem is therefore the only hardware requirement for the PC. PPP is used as the data transfer protocol. This ensures that all common devices and operating systems are supported.
| Providing dial-up access 43 EN Selection of network protocols Select the desired network protocols: • • TCP/IP - for example for Internet, intranet, Windows, Unix. NetBIOS can also be selected for Windows peer-to-peer networks. IPX - for Novell networks Important for TCP/IP: One IP address Remote workstation IP: 10.0.1.101 ISDN connection 10.0.1.100 (0123) 123456 LAN of the head office. IP: 10.0.1.
Providing dial-up access | EN This IP address makes the computer a fully-fledged member of the LAN: with the appropriate rights, it can access all of the other devices in the LAN. The same applies in the other direction as well: computers in the LAN will also be able to access the remote machine.
Providing dial-up access 45 The connection is not established automatically. The RAS user must manually establish a connection to the LANCOM Office via Dial-Up Networking first. When connected, they can search for and access computers in the remote network (via Find / Computers, not through the Network Neighborhood). 7.2 Settings for the dial-in computer A number of settings must be configured on the dial-in computer.
Providing dial-up access | EN b The wizard will return a message to indicate that it has all the information it needs. Close the wizard with Finish. c Configure Dial-Up Networking access on the dial-in PC as described. Next, test the connection (see box ’Ping - quick testing for TCP/IP connections’ on page 41). 7.4 Instructions for WEBconfig a From the main menu, launch the 'Connect two local area networks' wizard. Follow the wizard's instructions and enter the required information.
Providing dial-up access 47 EN | | LANCOM Office |
EN 48 Office communications with the LANCAPI 8 | Office communications with the LANCAPI LANCAPI from LANCOM Systems is a special version of the popular CAPI interface. CAPI (Common ISDN Application Programming Interface) establishes the connection between ISDN adapters and communications programs. For their part, these programs provide the computers with office communications functions such as a fax machine or answering machine.
• • Office communications with the LANCAPI 49 What call numbers from the telephone network should LANCAPI respond to? Which of the computers in the local network should be able to access the telephone network via LANCAPI? The configuration of the router is performed using the LANconfig or WEBconfig configuration tables. The following two sections contain step-by-step instructions for each of these configuration programs. 8.2.
Office communications with the LANCAPI | EN c Select the ISDN interface. d Activate the LANCAPI server for the outgoing and incoming calls, or allow only outgoing calls. If you would like the LANCAPI server to accept incoming calls, enter all of the MSNs on which the LANCAPI should answer calls in the 'Number (MSN/EAZ)' field. Use semicolons to separate multiple numbers. If you do not enter a subscriber number here, the LANCAPI will answer all incoming calls on the local ISDN connection. 8.2.
Office communications with the LANCAPI 51 d Activate the LANCAPI server for the outgoing and incoming calls ('On'), or allow only outgoing calls ('Out'). If you would like the LANCAPI server to accept incoming calls, enter all of the MSNs on which the LANCAPI should answer calls in the 'Subscriber Numbers (MSN/EAZ)' field. Use semicolons to separate multiple numbers. If you do not enter a subscriber number here, the LANCAPI will answer all incoming calls on the local ISDN connection.
EN 52 Office communications with the LANCAPI 8.4 | Configuration of the LANCAPI client The configuration of the LANCAPI client is used to determine which LANCAPI servers will be used and how these will be checked. All parameters can remain at their default settings if you are using only one LANCOM in your LAN as a LANCAPI server. a Start the LANCAPI client in the 'LANCOM' program group. Information regarding the drivers and the available service can be found on the 'General' tab.
Office communications with the LANCAPI 53 EN | 8.5 How to use the LANCAPI Two options are available for the use of the LANCAPI: • • 8.6 You may use software which interacts directly with a CAPI (in this case, the LANCAPI) port, such as RVS-COM. This type of software searches for the CAPI during its installation and uses it automatically. Other programs such as LapLink can establish a variety of connection types, for example, using Windows Dial-Up Networking.
Office communications with the LANCAPI | EN Installation The CAPI Faxmodem can be installed from the CD setup. Always install the CAPI Faxmodem together with the current version of LANCAPI. After restarting, the CAPI Faxmodem will be available to your system. Under Windows 98, it can be found under Start / Settings / Control Panel / Modems. Faxing with the CAPI Faxmodem Most major fax programs recognize the CAPI Faxmodem automatically during installation and identify it as a 'Class 1' fax modem.
| 55 Troubleshooting EN 9 Troubleshooting In this chapter, you will find suggestions and assistance for a few common difficulties. 9.1 No DSL connection is established After startup, the router automatically attempts to connect to the DSL provider. During this process, the WAN link LED will blink green. If successful, the LED will switch over to steady green. If, however, the connection can't be established, the WAN link LED will light up red.
Troubleshooting | EN from the above-mentioned external factors) which may involve one's own equipment. One common problem occurs when large amounts of data are sent and received simultaneously with a Windows PC using an asynchronous connection. This can cause a severe decrease in download speed. The cause of this problem is what is known as the TCP/IP receive window size of the Windows operating system that is set to a value too small for asynchronous connections.
10 Technical data 10.1 Hardware specifications Technical data 57 EN | LANCOM Office 10Base-T WAN connection (not LANCOM 800 Office) Ethernet IEEE 802.3, 10Base-T (RJ-45) with PPP over Ethernet (PPPoE), PPTP or Plain Ethernet communication protocols ISDN interface ISDN S0 bus, point to point and point to multipoint configuration, I.430, (autosensing), optional leased line support; D-channel 1TR6, DSS1 (Euro ISDN); B-channel PPP (asynchronous/synchronous), X.
Technical data EN 58 | Connector 10.2.
| 59 10.2.3 Configuration interface (outband) EN 10.2.
Technical data EN 60 | LANCOM Office | |
11 Annex 11.1 CE declaration of conformity Annex 61 EN | The CE declarations of conformity for the LANCOM Office are available for download on the LANCOM Systems web site (www.lancom.de).
Annex | EN 62 | LANCOM Office |
| 63 Index Numerics 10/100Base-T 20 10/100Base-T connector 10 100 Mbps connections 20 10Base-T 20 A Authentication 14 Autosensing 20 B BACP 15 Brute force 11 C Cable modem 8, 10 port 20 Callback function 9, 35, 42 CAPI 48 Faxmodem 53 Channel bundling 15, 37 Charge management accounting 3 Charge monitoring functions 48 CLI 14 Common ISDN Application Programming Interface (CAPI) 48 Configuration 3, 12 Configuration cable 21 Connect charge protection 13 Connection administration 11 establishing 11 Contact a
EN 64 Index | driver 53 standard programs 53 transmission 54 Faxmodem 15 File transfer 8 Filter mechanisms 9 Firewall 11, 48 Firewall filters 9 FirmSafe 13 Firmware 4, 13 Flash ROM memory 13 Flat rate 31 I Information symbols 4 Installation 10 Internet 8 Flat rate 31 Internet access 31 authentication data 31 Internet provider 31 Internet service provider 8 IP Masquerading 9 IP masquerading 11 IPX 37, 43, 45 Binding 39 binding 44 conventions 39 external Network Number 44 external Network Numbers 39 frame
Line management 9 M MAC address filter 11 Management 3 Multilink PPP (MLPPP) 15 N NetBIOS 39 NetBIOS proxy 14 Network addresses 39 Network connections security aspects 35 Network coupling protocols 37 Network interconnection 35 Network segment 39 Node/Hub switch 20 Novell network 37, 43 O Office communication 48 Online searches 8 P Package contents 21 Password 14, 35 Password for the ISDN connection 37 Peer-to-peer networks 14, 37 Ping 41 Policy Based Routing 58 Power adapter 20, 21 Power switch 20 PPP 14,
EN 66 Index | U Upload 13 V V.
