Quick Start Guide

 LANCOM VoIP USB Handset and LANCOM Advanced VoIP Client
12
Quick Start Guide
VoIP Telephony
Accepting calls
A call is signaled by a ringing sound and the corresponding animated line
button as well as a balloon tip.
Answer the call as you normally would by lifting the handset.

When using the headset, activate the line by clicking on the handset
or the animated line button.
Initiating a second call simultaneously
During an active call, you can also initiate another call.
햲 Click on a free Line and dial the number as usual. The first caller is put on
“hold”.
햳 Switch between callers by clicking on the corresponding Line or on the
Call swap button.
Connecting participants
If you have two active calls, you can connect the participants with each other
by clicking on the Transfer button.

If the line you initiated the call on is active, you can simply hang up
your handset without clicking the Transfer button.

Please be advised that call transfer is a complex procedure in the SIP
world: All of the terminal equipment involved must offer full support
for this process. For active call transfer (you press the Transfer button
or hang up the handset when two calls are still active), the LANCOM
Advanced VoIP Client uses REFER in order to inform the respective
parties that they are connected directly with one another.
Call swap
Call transfer