Operation Manual

8
LANCOM Advanced VoIP Client
 What is meant by…?
can still “be on hold on the other line” – and, on the other hand, you can
profit from the new line flexibility:
Thus for example, you can now determine in a few operating steps how
many lines you need at your workstation.
1.4 User
A user is a person, for whom an account has been set up.
1.5 Active Connection
An active connection is the period during a telephone call in which you can
hear your conversation partner and your partner can hear you.
1.6 Connection on Hold
A connection on hold is a telephone call you have placed but which you have
interrupted for a short time.
The connection on hold can be reactivated with the help of the
corresponding Line button. If you have a second call on another line at the
same time, the connection that was active until now will become a
connection on hold.
In this way, you can conveniently take several calls “simultaneously” and
easily switch between the individual callers (Call Swap).
Example:
Another call comes in for you while you are having a telephone conver-
sation. The new call is shown on your telephone display. If you take this
call, the call which was just active will be put on hold and the incoming
call becomes active.
1.7 Call Waiting
If you are in the middle of a telephone conversation and another call comes
in, this call will be shown on your display and an incoming call tone (not
actually a ringing tone) will be played in the active conversation. This
procedure is known as Call Waiting.
You can now decide whether you would like to put the current call on hold in
order to take the second call or whether you would like to continue your call
without interruption.