manual

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Network Connectivity
Wireless LAN
Management
Services
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How may we help you?
Our LANCOM trainers are coming to you! You can book our LANCOM experts for on-site workshops and training
courses at your location. Benefit from our technical expertise as well as from the convenience of personalized
on-site training.
LANCOM On-site Workshops
We arrange our workshops (with certification by request) at your
location. As usual we combine theoretical with practical parts and bring
the technical equipment with us.
LANCOM Consulting Day
These subjects are available for your Consulting Day:
1 Setup and optimization of your configuration, setup of configuration templates
1 Implementation of a rollout
1 Interconnectivity between branch offices and the central site via VPN
1 Central access point management via WLAN controller (WLC)
1 Embedding layer 3 tunneling into the existing infrastructure
Consulting and booking
We will gladly consult you and make you an offer that fits your needs! Contact us via +49 (0) 2405 49 93 6-220
or training@lancom.eu
LANCOM Training & Support
We are here to help you!
Support:
Support in European countries is available directly from LANCOM
distribution partners and specialist resellers. Visit our international support
webpage under www.lancom.eu/support.
NEW: LANCOM Support Flat Rates
Dedicated phone number and e-mail address
Guaranteed response time by the next business day
Support Flat Rate 20/50/100
(for installations with up to 20/50/100 LANCOM devices)
LANCOM KnowledgeBase
A full text search will browse all available documents for key words.
LANCOM Partner Support
As a LANCOM partner you enjoy exclusive benefits including our support. The LANvantage partner program offers
you the following:
Preferential support, depending on your partner status
Dedicated phone number and e-mail address
Access to extended support hours (for LANCOM Solution Partners)
For more information on our LANvantage partner program see
www.lancom.eu/lanvantage.
With the right training tailored to your
needs, we will make you a LANCOM expert
for your network.
LANCOM solutions are more than our first-
class and innovative product portfolio. We
support you with a comprehensive range of
consulting, training courses and services.