Owner's Manual

Maintenance and Service
NXT Go Owner’s Manual, LBL-00145, MAN2030 94
Symptoms
Possible Cause(s)
Corrective Action(s)
Incorrect beaker in use?
Use beakers supplied by LABORIE only.
Bluetooth Connection
Unable to connect
via Bluetooth?
Connection broken?
Reduce the distance between the
device and the computer. The
maximum distance between the
processor and the computer can be up
to 10 meters (33 feet).
Clear any physical barriers between the
device and the computer.
Unable to connect
devices to
Bluetooth at first
setup?
Connection broken?
Press the Reset button on the device to
“wake up” the device and re-establish
a connection; wait for few minutes.
PC
PC does not power
on?
Power interruption due
to power outage?
 Unplug the power cable from the
power brick.
 Press and hold the power button on
the computer for few seconds (until
you hear a beep sound).
 Plug the power cable back in to the
power brick.
 Press the power button on the
computer to switch the PC back on
again.
Printer
Printer LED does
not light up?
Printer power cable
unplugged?
Plug in printer power cable and try
again.
Printer not turned on?
Turn on printer by pressing printer
power button.
Printer Error LED on
steady or flashing?
Printer paper out?
Load printer paper.
Printer cover open?
Close cover of printer.
Printer out of ink?
Replace printer cartridges.
Printer paper jammed or
misfed?
Clear the jammed paper and then
press the paper feed button.
Status DRAFT Effective