Operation Manual

8. Warranty and Support
40
C SERIES Operation Manual rev 2.0.0
8. Warranty and Support
8.1. General
This product is manufactured by LAB GRUPPEN, and it is warranted to be free from any defects caused by
components or factory workmanship, under normal use and service, for a period of six (6) years from date
of purchase from an authorized LAB GRUPPEN dealer. If the product fails to perform as specied during the
warranty period, LAB GRUPPEN will undertake to repair, or at its option, replace this product at no charge to
its owner, provided the unit is returned undamaged, shipping prepaid, to an authorized service facility or to the
factory. This warranty shall be null and void if the product is subjected to: repair work or alteration by a person
other than those authorized by us; mechanical damage including shipping accidents; war, civil insurrection,
misuse, abuse, operation with incorrect AC voltage; incorrect connections or accessories; operation with faulty
associated equipment; or exposure to inclement weather conditions. Damage due to normal wear and tear is
not covered by the warranty. Units on which the serial number has been removed or defaced will not be eligible
for warranty service. LAB GRUPPEN shall not be responsible for any incidental or consequential damages. LAB
GRUPPEN’s responsibility is limited to the product itself. LAB GRUPPEN takes no responsibility for any loss due to
cancellation of any events, or rent of replacement equipment or costs due to a third party’s or customer’s loss of
prot, or any other indirect cost or losses however incurred. LAB GRUPPEN reserves the right to make changes
or improvements in design or manufacturing without assuming any obligation to change or improve products
previously manufactured. This warranty is exclusive, and no other warranty is expressed or implied. This warranty
does not affect the customer’s statutory rights.
International Warranties
Please contact your supplier or distributor for this information, as rights and disclaimers may vary from country
to country.
8.2. Technical assistance and service
8.2.1. International service
If your LAB GRUPPEN product requires repair, contact your LAB GRUPPEN dealer or distributor, visit
http://labgruppen.com/support or contact LAB GRUPPEN by phone or email to obtain details for the nearest
authorized service center.