Warranty

REV 10.5.17
Component Parts – One (1) Year
If a component part fails due to manufacturing defects within one (1) year from the date of purchase, we will replace the
part.
Alternative Stone Tops – One (1) Year
Top s a re wa r ra n te d f or o n e ( 1) y e a r against defects in manufacturing and/or workmanship.
Shipping
If necessary, Casual Living Worldwide, Inc. will pay for shipping of replacement product for a period of one (1) year from
the date of purchase. After one (1) year, it will be the original purchaser’s responsibility to pay for freight and any
packaging costs. All orders will be assessed a handling fee and large items may require an additional handling fee.
Exclusions
Failure caused by unreasonable or abusive use, fire, freight damage, acts of nature (such as, but not limited to freezing
or high winds), suntan oil or other chemicals (such as chlorine or exposure to salt water) normal fading, scratching or
chipping of the finish, fading, weathering or staining or discoloration of furniture, accidental damage, repair, or
modifications by customer, glass breakage, normal wear and tear are excluded from the warranty.
Furniture used in commercial, contract or any other non-residential applications; clearance items, display models, and
all other as is purchased items are not covered under this warranty. In addition, Casual Living Worldwide, Inc. will not
be responsible for loss of use or time, inconvenience, travel, packaging, or any other consequential/incidental
damages. In no event shall Casual Living Worldwide, Inc.’s responsibility exceed the value of the replacement
part/product.
Care and Maintenance
Be careful to never allow water to build up in frames as this will cause corrosion and freeze damage in cold climates.
Wash all frames with a solution of mild soap and water. Rinse with clean water and dry with a soft absorbent cloth towel.
Frames can be treated with a liquid wax for maximum protection against UV rays and/or salty damp air. If your set
includes cushions, slings, and/or an umbrella they may be cleaned by hand with a solution of soap and water with a
clean water rinse. Never machine wash cushions, slings or umbrella covers as this will result in shrinkage or damage.
After cleaning cushions, tip on end and allow to drip dry. Never use a commercial or home dryer to tumble dry fabric
goods. Do not use bleach or solvents to clean any product! This will void the warranty.
NOTE: Lack of original receipt will void warranty!
Customer Service
Monday - Thursday 8:00 a.m.- 5:00 p.m. EST, Friday 8:00 a.m.- 4:00p.m. EST
[e-mail]
[phone]
20 Kingbrook Parkway, Simpsonville, KY 40067
CAUTION: Read all instructions before assembly. Failure to do so may result in faulty assembly and potential
injury. Assemble product on a soft, non-abrasive surface (carpet or cardboard) to avoid damaging the item.
Seek assistance to assemble bulky or heavy items. After final alignment, make sure all bolts and nuts are
securely tightened with screw head covers pressed in place.