FAQ

La Crosse Technology, Ltd. Page 4
Intermittent Outdoor Temperature
• RF (radio frequency) communication may come and go occasionally. This can be
normal in some environments (e.g. moister climates). If transmitter signal is lost, please
wait 2-4 hours for the signal to reconnect on its own.
• Move the outdoor transmitter to a closer location.
• Freezer test: Confirm the clock is reading the correct outdoor transmitter. Place the
transmitter in the freezer for an hour and watch the temperature drop on the clock.
• Indoor distance test: Please complete the restart with transmitter and clock 5-10 feet
apart and inside to establish a strong connection.
• After 15 minutes if there is a reading in the outdoor temperature area, move the
transmitter to another room with one wall between the transmitter and the clock.
Observe to see if the Temperature remains on consistently for 1-hour.
• If the temperature remains on while in the house, then it is likely a distance/resistance
issue. Move the transmitter to different locations outside to find a location where the
temperature reading will hold.
• Distance/Resistance can cause loss of transmitter signal.
• Check Batteries.
Outdoor Temperature Is Stuck or OFL
• The last outdoor reading may remain (not change) for several hours when connection is
lost.
• The outdoor temperature reading will flash when the connection is first lost or
intermittent between the clock and the outdoor transmitter.
• Check batteries. Overpowered or underpowered batteries can cause this reading.
• Replace outdoor transmitter.
Outdoor Transmitter Fell and No Longer Works
• If there is no physical damage to the outdoor transmitter, the fall may not have caused
internal damage.
• An outdoor transmitter that has fallen into a puddle or other standing water or snow
may have water damage.
• Transmitters are water resistant, not waterproof.
• A fall can shock the transmitter or the batteries in the transmitter.
• Batteries that have fallen on a hard surface may be damaged and unable to function
properly.
• Complete a restart with fresh batteries.
• Use batteries dated at least six years in advance of the current year.
Outdoor Transmitter Drains Batteries Quickly
• Test a new set of alkaline batteries. Write down the date of installation and the voltage
of the batteries.
• When the batteries fail, please note the date and voltage again. This is helpful in
determining the problem.