FAQ

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Follow instructions in the app:
• Your La Crosse View™ app will walk you through creating an account and connecting
your station to the
• Internet. Once connected, your time, date, and local forecast information will update
instantly on your weather station’s screen.
APP REQUIREMENTS: WHAT ARE THE REQUIREMENTS TO CONNECT?
The La Crosse View™ app is compatible with both iOS and Android mobile devices. Before
connecting, be sure to check a few things:
• Confirm that your mobile device is connected to a 2.4GHz (802.11 b/g/n) Wi-Fi band before
trying to connect your station to the La Crosse View™ app. The station itself cannot accept
5GHz Wi-Fi bands that most dual-band routers offer.
• Weather station power cord use is required for Wi-Fi connection.
o
IOS Requirements:
Mobile device with iOS 9.0 (or higher) with cellular or Wi-Fi service
o
Android Requirements:
Mobile device with Android OS 5.0 (or higher) with cellular or
Wi-Fi service
Note:
You cannot use the app on a laptop or desktop computer.
Tips:
• Do not use public Wi-Fi networks.
• Your weather station and mobile device must be within 10 feet of each other during setup.
• Hold the PLUS and MINUS buttons together for 3 seconds to have your station search for
your Wi-Fi.
WHY DOES MY WIFI INDICATOR KEEP FLASHING?
If your WiFi indicator is still flashing after you have successfully connected to your app, it is likely
that you “
opted out
” of using NWS Weather and Internet time services. Your Wi-Fi indicator will
continue to flash for up to one hour.
If you opted out in error, go to Main Menu Add/Edit Devices to “
opt in
”:
1.
Open your app and select DEVICES from the Navigation bar.
2.
On the devices screen, tap your weather station's info icon.
3.
Uncheck the OPT OUT box an input a time zone and zip code.
Note:
if you are not in the USA, select a USA zip code closest to your location.
4.
Press SAVE.
5.
Wait a few minutes for your station to receive Internet Time and NWS weather.
6.
Your Wi-Fi indicator should be solid.
“Opting Out” will result in your Wi-Fi indicator flashing for up to one hour.