FAQ

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2. Remove cups
3. Install new cups
4. Tighten screw
Note:
The screw in the wind cups will fit on the flat side of the metal stem on the sensor.
Replace directional vane:
1. Loosen the screw on side of vane
2. Remove direction vane
3. Install new vane
4. Tighten screw
Note:
The directional vane attached to the stem on the sensor. The screw will tighten to the flat
side of the stem for a secure fit.
0.00 WIND READING: WHY DO I ONLY SEE 0.00 FOR WIND SPEED?
The 0.00 means your multi-sensor is connected to your station.
• Check that the cups spin freely. Something may be preventing movement.
• Are your wind cups unbroken? After a storm it is good to check this.
• Check that your wind direction changes.
DASHES FOR WIND: WHY ARE THERE DASHES FOR WIND AND RAIN READINGS?
Dashes indicate the connection is lost between your station and the multi-sensor sensor.
• My first thought is always to check that my batteries are good. If it has been working and
now is not, low batteries are the most common connection problem.
• Next, check your distance, resistance and interference. If everything was working previously
at the same location, this is likely not the issue. However sometimes there is new growth on
trees or bushes that causing another barrier. Radio Frequency (RF) signal does not travel
well through foliage due to the moisture content.
• Occasionally adding a new wireless electronic device to the home will cross the signal path
for the sensor. If this occurs try moving your station a few feet or turning the station 90
degrees for a better angle to receive the sensor signal.
• When you have good batteries, and good location, hold the SENSOR button for three
seconds to search for your sensors. If you regain connection while the sensor is mounted,
great. If you do not regain connection, bring the sensor within 10 feet of the station and
search again.
WIND INTERMITTANT: WHY DO MY WIND AND RAIN READINGS COME AND GO?
• RF (radio frequency) communication may come and go occasionally. This can be normal in
some environments (e.g. moister climates).
• If a sensor goes out, please wait 2-4 hours for it to reconnect on its own. Please be patient
– these stations can reconnect on, after many hours out.
• RF (radio frequency) communication is not always 100% on. Certain temporary conditions
can cause it to go out for a time (e.g. 100% humidity).