FAQ

21 | Page
2. Newer routers are often multi-band routers with both 2.4 GHz and 5 GHz bands.
For more information on routers please visit: https://www.lacrossetechnology.com/router_info
Check your station:
• When connecting to the app, ensure the Wi-Fi Indicator icon is blinking.
• Solid: Indicates that you are connected to Wi-Fi.
• Flashing: Searching for Wi-Fi Network
• Not displayed: Not Connected
• If it is not blinking, perform a Wi-Fi search by pressing & holding the + & - buttons together.
Note:
Station power cord use is required. Battery operation only, will not update sensor or Wi-Fi
data to the station.
L aunch the app:
• Open the app on your iOS or Android device.
Follow instructions in the app:
• Your La Crosse View™ app will walk you through creating an account and connecting
your station to the
• Internet. Once connected, your time, date, and local forecast information will update
instantly on your station’s screen.
WHAT ARE THE REQUIREMENTS TO CONNECT?
The La Crosse View™ app is compatible with both iOS and Android mobile devices. Before
connecting, be sure to check a few things:
1. Confirm that your mobile device is connected to a 2.4GHz (802.11 b/g/n) Wi-Fi band before
trying to connect your station to the La Crosse View™ app. The station itself cannot accept
5GHz Wi-Fi bands that most dual-band routers offer.
2. Station power cord use is required for Wi-Fi connection.
•
IOS Requirements:
Mobile device with iOS 9.0 (or higher) with cellular or Wi-Fi service
•
Android Requirements:
Mobile device with Android OS 5 (or higher) with cellular or
Wi-Fi service
Note:
You cannot use the app on a laptop or desktop computer.
Tips:
4. Do not use public Wi-Fi networks.
5. Your station and mobile device must be within 10 feet of each other during setup.
6. Hold the PLUS and MINUS buttons together for 3 seconds to have your station search for
your Wi-Fi.
7. If you have connection issues, hold the RAIN and LIGHT buttons together for 5 seconds to
complete a factory restart.
WHAT ARE THE BENEFITS OF USING AN APP?