FAQ

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• When you press and release your SENSOR button you will see your station ID, your
thermo-hygro sensor ID, and your wind speed sensor ID and your rain sensor ID.
• The sensor ID on the station should match your first six numbers on the barcode of that
sensor.
• These sensors will remain locked to your station until you manually delete them.
• The barcodes are also important identifiers for the La Crosse View™ app if you choose to
connect.
HOW DO I DELETE SENSOR ID NUMBERS?
In the rare event you need to replace your sensor, you will first need to delete the old sensor ID
from your station.
1. Remove batteries from your old sensor.
2. Press and release the SENSOR button to view your sensor ID number.
3. While viewing your sensor ID, hold the MINUS button for 5 seconds to delete your old
sensor ID. Dashes will show for the ID number.
4. Your station will automatically begin searching for the new sensor.
5. Install batteries in your new sensor and allow up to three minutes for your new sensor
readings and ID to appear on your station.
FACTORY RESET: HOW DO I FACTORY RESET MY STATION?
• A factory reset will delete all sensor ID numbers and if connected, remove all Wi-Fi
connections.
• Basically this is a great way to return your station to “out of the box” condition.
• This is more effective than removing all power for clearing out the station.
• All history records will be removed, so write down anything you want to keep.
To factory reset your station:
1. Hold the RAIN and LIGHT buttons together for 5 seconds.
2. When your station resets it will look for all sensors. Allow at least ten minutes to reacquire
the sensors.
Note:
if operating connected, you will need to reconnect to Wi-Fi from the app. Click here for
details.
DASHES TEMP/HUMIDITY: WHY DOES MY THERMO-HYGRO SENSOR SHOW
DASHES ON THE STATION?
Dashes indicate the connection is lost between your station and the outdoor sensor.
• My first thought is always to check that my batteries are good. If it has been working and
now is not, low batteries are the most common connection problem.
• Next, check your distance, resistance and interference. If everything was working previously
at the same location, this is likely not the issue. However sometimes there is new growth on