FAQ
Table Of Contents
- V22-WRTHV2 FAQS
- V22-WRTHV2 FAQS
- Contents
- Contents
- General Information
- BATTERIES: What do I need to know about batteries?
- HARDWARE: Sensors and Station
- What are the power requirements for this station?
- POWER INPUT: Will this station work in other countries??
- SETUP: How do I setup my station?
- MOUNTING: Where do I mount/position my sensors?
- Where to I place my station?
- What is Distance | Resistance | Interference?
- READINGS: How do I interpret the current Wind Readings?
- How do I interpret the Wind History Readings?
- How do I reset the Wind History Readings?
- How do I interpret the Rain Readings?
- How do I reset the Rain Readings?
- How do I view my HI and LO Temperature/Humidity Readings?
- How do I reset the Temperature/Humidity Readings?
- What is Feels Like and Dew Point Temperature?
- Where does the HI | LO reading next to the Feels Like Temperature come from?
- TIME: Does this station have Atomic Time?
- How do I manually set the time?
- Why do “SEE APP TO CONNECT” or “LOST WIFI” show on my station?
- BACKLIGHT: Does this station have a backlight?
- Can I operate My station on battery power only?
- BATTERY: What do the battery icons mean?
- WEEKDAY: How do I correct the day of the week?
- Does this station have 12 hour and 24 hour time options?
- Why does the station show different color trees?
- FORECAST ICONS: What do the forecast icons mean?
- TROUBLESHOOTING
- How do I change batteries in my sensors without losing data?
- BAR CODE: What are the barcodes and ID Numbers on my sensors and on my station?
- How do I delete sensor ID numbers?
- FACTORY RESET: How do I factory reset my station?
- DASHES TEMP/HUMIDITY: Why does my thermo-hygro sensor show dashes on the station?
- Why don’t my temperature/humidity readings on my station match the weather report?
- TEMP ACCURACY: Why does my thermo-hygro sensor read inaccurately?
- What does a reading of “HI” or “LO” mean?
- TEMP INTERMITTANT: Why does my temp/humidity reading come and go?
- Why am I going through batteries quickly?
- How do I change between Fahrenheit and Celsius?
- Why are my wind cups not spinning?
- Can I replace my wind cups?
- WIND READING 0.00: Why do I only see 0.00 for wind speed?
- WIND DASHES: Why are there dashes for wind readings?
- WIND INTERMITTANT: Why do my wind readings come and go?
- WIND ACCURACY: Why is my wind speed inaccurate?
- RAIN DASHES: Why are there dashes for Rain readings?
- RAIN INTERMITTANT: Why do my Rain readings come and go?
- RAIN LOW: Why is my rainfall reading low?
- RAIN HIGH: Why is my rainfall reading high?
- How can I clean the rain sensor?
- GET CONNECTED: Your La Crosse View™ App
- Where do I find the La Crosse View™ App?
- How do I connect?
- What are the requirements to connect?
- What are the benefits of using an app?
- MESSAGES: What is the meaning of these messages on my station?
- Can I move my station to a new house?
- Why can’t I see my outdoor sensors in the app?
- ADD SENSOR: How can I add sensor to my La Crosse View™ app?
- Can I connect this station to Weather Underground?
15 | Page
great. If you do not regain connection, bring the sensor within 10 feet of the station and
search again.
WHY DON’T MY TEMPERATURE/HUMIDITY READINGS
ON MY STATION MATCH THE WEATHER REPORT?
• Your temperature and humidity readings are from you sensor at your location. Your local
reporting station can be miles away so readings will differ.
TEMP ACCURACY: WHY DOES MY THERMO-HYGRO SENSOR READ
INACCURATELY?
• The thermo-hygro sensor reads the environment. If your sensor reads high during the day
but not at night it is a mounting problem.
• Side-by-side test: Bring the thermo-hygro sensor in the house and place it next to your
station for 2 hours.
• Compare indoor and outdoor temperature. The temperatures should be within 4 degrees to
be within tolerance. The humidity should be within 14% to be within tolerance.
• If the sensor reads correctly when next to your station then try a different location outside.
• Look for heat sources such as sunlight, door or window frames, or reflected heat that may
cause inaccurate readings.
• Press and release the SENSOR button to view the thermos-hygro sensor ID number.
Compare to the barcode on your sensor to be sure they match.
• If your temperature is reading low, and location is not an issue, you may have a bad sensor.
WHAT DOES A READING OF “HI” OR “LO” MEAN?
• If your outdoor temperature reading shows “HI” or “LO”, check that your batteries are good.
• Overpower or underpowered batteries can cause this reading.
• If batteries are good, replace the outdoor sensor.
• If your temperature is fine but your humidity is reading “HI” or “LO” or dashes, your humidity
may be below 10% Relative Humidity. Your sensor does not read below 10% humidity.
TEMP INTERMITTANT: WHY DOES MY TEMP/HUMIDITY READING COME AND GO?
• RF (radio frequency) communication may come and go occasionally. This can be normal in
some environments (e.g. moister climates).
• If a sensor goes out, please wait 2-4 hours for it to reconnect on its own. Please be patient
– these stations can reconnect on, after many hours out.
• RF (radio frequency) communication is not always 100% on. Certain temporary conditions
can cause it to go out for a time (e.g. 100% humidity).
If a miss happens: