FAQ

La Crosse Technology, Ltd. www.lacrossetechnology.com/support Page 4
 Compare indoor and outdoor temperature. The temperatures should be within 4 degrees
to be within tolerance.
 If the outdoor sensor reads correctly when next to the weather station, try a different
location outside.
Intermittent Outdoor Temperature
Explanation: Intermittent problems are the hardest to resolve. RF (radio frequency)
communication may come and go occasionally. This can be normal in some environments
(e.g. moister climates). If outdoor sensor signal is lost, please wait 2-4 hours for the signal
to reconnect on its own.
 Move the outdoor sensor to a closer location.
 Distance/Resistance
can cause loss of outdoor sensor signal.
 Check Batteries.
Freezer test: Confirm the weather station is reading the correct outdoor sensor (not a
neighbor’s sensor). Place the outdoor sensor in the freezer for an hour and watch the
temperature drop on the weather station.
Indoor distance test: Please complete the Restart
with outdoor sensor and weather
station 5-10 feet apart and inside to establish a strong connection.
 After 15 minutes, if there is a reading in the outdoor temperature area, move the
outdoor sensor to another room with one wall between the outdoor sensor and the
weather station.
 Observe to see if the temperature remains on consistently for 1 hour.
 If the temperature remains on while in the house, then it is likely a distance/resistance
issue.
 Move the outdoor sensor to different locations outside to find a location where the
temperature reading will hold.
Outdoor Temperature is stuck or HH.H, LL.L
Explanation: These symbols are error messages indicating the outdoor sensor is outside of
its readable range.
 Check Batteries.
Overpowered or underpowered batteries can cause this reading.
 Replace outdoor sensor.
Note: The last outdoor reading may remain (not change) for 30 minutes when connection is
lost. The outdoor temperature reading will flash when the connection is first lost or
intermittent.
Outdoor sensor drains batteries quickly
 Test a new set of alkaline batteries. Write down the date of installation and the voltage
of the batteries.
 When the batteries fail, please note the date and voltage again.
 Check the distance
and resistance between the outdoor sensor and weather station.
Outdoor sensors at the end of the range may work while batteries are fresh but not after
they drain a bit.
 Check for leaking batteries, which may damage the outdoor sensor.
 Battery life is over 24 months when using reputable battery brands for both Alkaline and
Lithium batteries.