FAQ

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Try this:
Bring your sensor within 10 feet of your clock and make sure it is connected to the clock.
After 15 minutes move the sensor into the next room with a wall between the sensor and the
clock for 1 hour.
If there is no loss of signal in that hour, move the sensor just outside.
Continue moving the sensor back to its original location.
If you lose connection, look for sources of interference.
WHAT IS DISTANCE | RESISTANCE | INTERFERENCE?
Distance:
The maximum transmitting range in open air is over 330 feet (100 meters) between each
sensor and your clock.
Consider the signal path from your clock to each sensor as a straight line.
Consider the distance the clock is from other electronics in the home.
Resistance:
Each obstacle: walls, windows, vegetation, stucco, concrete, and large metal objects will
reduce the effective signal range by about one-half.
Mounting your sensors on a metal fence can significantly reduce the effective signal range.
Interference:
Consider electronics in the signal path between the sensors and your clock.
Simple relocation of the sensors or the clock may correct an interference issue.
Windows can reflect the radio signal.
Metal will absorb the RF (radio frequency) signal.
Stucco held to the wall by a metal mesh will cause interference.
Transmitting antennas from: ham radios, emergency dispatch centers, airports, military
bases, etc. may cause interference.
Electrical wires, utilities, cables, etc. may create interference if too close.
CAN I CHANGE BATTERIES IN MY SENSORS WITHOUT LOSING DATA?
We designed this clock for convenience, so that a simple change of batteries does not lose
data or require you to power down your clock.
When Battery Indicator shows in the Outdoor Sensor area, replace batteries in your Outdoor
Sensor.
Then hold the + button and your clock will search for your sensor.
When changing the batteries in the color clock, continue using the power cord. After
replacing the batteries, no other action is needed. The batteries in the clock only maintain
time/date in the event of a power outage.