FAQ
La Crosse Technology, Ltd   Page 3 
Quick Connect 
Explanation: If sensor loses connection to the clock for any reason, the clock will show 
NO in the outdoor temperature area after 30 minutes. The clock will search for 3 minutes 
every hour to reconnect with sensor. 
•  Hold the PLUS (+) button 2 seconds to search for the outdoor sensor. 
Dashes show for Remote Temperature 
Explanation: Dashes mean the connection is lost between the atomic clock and the 
remote sensor.  
•  Batteries often resolve the connection. 
•  Distance/Resistance can cause loss of connection between the remote sensor and the 
atomic clock.  
•  Turn the atomic clock 90 degrees towards the remote sensor to provide better 
reception. This allows more antenna surface to face the remote sensor signal.  
•  Try the quick connect or factory restart. 
Inaccurate Remote Temperature Reading 
Explanation: High remote temperature readings are generally a location issue. Low 
remote temperature readings are power related or a sensor going bad. 
•  The remote sensor reads the environment where it is mounted. When mounted inside 
the home, it will read inside temperature. 
•  When the remote sensor reads high during the day, but not at night, it is a positioning 
problem. 
•  Look for heat sources such as sunlight, door or window frames or reflected heat. 
Side-by-side test: Place the remote sensor right next to the atomic clock for 2 hours.  
•  Compare indoor and remote temperature. The temperatures should be within 4 
degrees to be within tolerance.  
•  If the remote sensor reads correctly when next to the atomic clock, try a different 
location outside.  
Intermittent Remote Temperature 
Explanation: Intermittent problems are the hardest to resolve. RF (radio frequency) 
communication may come and go occasionally. This can be normal in some environments 
(e.g. moister climates). If remote sensor signal is lost, please wait 2-4 hours for the signal to 
reconnect on its own.  
•  Move the remote sensor to a closer location. 
•  Distance/Resistance can cause loss of remote sensor signal.  
•  Check Batteries. 










