FAQ

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trees or bushes that cause another barrier. Radio Frequency (RF) signal does not travel well
through foliage due to the moisture content.
• Occasionally adding a new wireless electronic device to the home will cross the signal path
for the sensor. If this occurs, try moving your station a few feet or turning the station 90
degrees for a better angle to receive the sensor signal.
• Press the SENSOR button until you see your sensor ID. Hold the PLUS (+) button for 3
seconds and your station will search for your individual sensor.
• If you regain connection while the sensor is mounted, great. If you do not regain
connection, bring the sensor within 10 feet of the station and search again.
WIND AND TEMP INTERMITTANT: WHY DO MY READINGS COME AND
GO?
• RF (radio frequency) communication may come and go occasionally. This can be normal in
some environments (e.g. moister climates).
• If a sensor goes out, please wait 2-4 hours for it to reconnect on its own. Please be patient
– these stations can reconnect on, after many hours out.
• RF (radio frequency) communication is not always 100% on. Certain temporary conditions
can cause it to go out for a time (e.g. 100% humidity).
• Check that your sensor is receiving full sun on the solar panel.
If a miss happens:
• If your wind sensor loses connection to the station for any reason, the station will show
dashes after 30 minutes.
• The station will search for 5 minutes every hour to reconnect with wind sensor.
Try this:
• Bring your wind sensor within 10 feet of your station and make sure it is connected to the
station.
• After 15 minutes move the wind sensor into the next room with a wall between the sensor
and the station for 1 hour.
• If there is no loss of signal in that hour, move the wind sensor just outside.
• Continue moving the wind sensor back to its original location.
• If you lose connection, look for sources of interference.
WIND ACCURACY: WHY IS MY WIND SPEED INACCURATE?
• What are you comparing your wind speed to? Your local reporting station is miles from your
location and should not be used for comparison.
• Check the unit of measure (MPH, or KMH).
• Check to see if your station receives the same repetitive wind speed recording from the
sensor multiple times.
• Check that the cups turn freely.
• Check for obstructions that prevent clear wind flow to the cups.