FAQ

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• If there is no loss of signal in that hour, move the sensor just outside.
• Continue moving the sensor back to its original location.
• If you lose connection, look for sources of interference.
WHY ARE MY WIND CUPS NOT SPINNING?
• Check for debris or ice preventing cups from moving.
• Check mounting location. Look for obstructions that prevent the wind from reaching the
sensor.
• In most cases, the wind sensor needs to be 4-6ft above the highest point on the roof in
order to clear nearby obstructions and read accurately.
• A 50-foot clearance in all directions is best.
• Push down firmly on the center of the cups to reseat them.
• Cups are replaceable.
CAN I REPLACE MY WIND CUPS?
Occasionally, a bad storm with hail or debris that will damage your wind cups. These are easily
replaced.
Replace wind cups:
1. Loosen the screw on side of cups
2. Remove cups
3. Install new cups
4. Tighten screw
Note: The screw in the wind cups will fit on the flat side of the metal stem on the sensor.
WIND READING 0.00: WHY DO I ONLY SEE 0.00 FOR WIND SPEED?
The 0.00 means your wind sensor is connected to your station.
• Check that the cups spin freely. Something may be preventing movement.
• Are your wind cups unbroken? After a storm it is good to check this.
WIND DASHES: WHY ARE THERE DASHES FOR WIND READINGS?
Dashes indicate the connection is lost between your station and the wind sensor.
• My first thought is always to check that my batteries are good. If it has been working and
now is not, low batteries are the most common connection problem.
• Is the WIND/TH sensor receiving full sunlight on the solar panel? Is the switch ON?
• Next, check your distance, resistance and interference. If everything was working previously
at the same location, this is likely not the issue. However sometimes there is new growth on