FAQ

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TEMPERATURE ACCURACY
The Temperature sensor reads the environment. If your sensor reads high during the day but not at night it is a
mounting problem.
Side-by-side test: Bring the Temperature sensor in the house and place it next to your station for 2 hours.
Compare indoor and outdoor temperature. The temperatures should be within 4 degrees to be within
tolerance.
If the sensor reads correctly when next to your station then try a different location outside.
Look for heat sources such as sunlight, door or window frames, or reflected heat that may cause inaccurate
readings.
If your temperature is reading low, and location is not an issue, you may have a bad sensor.
WHAT DOES A READING OF “HI” OR “LO” MEAN?
If your outdoor temperature reading shows “HI” or “LO”, check that your batteries are good.
Overpowered or underpowered batteries can cause this reading.
If batteries are good, replace the outdoor sensor.
TEMPERATURE INTERMITTANT: WHY DOES MY TEMPERATURE READING COME AND
GO?
RF (radio frequency) communication may come and go occasionally. This can be normal in some
environments (e.g. moister climates).
If a sensor goes out, please wait 2-4 hours for it to reconnect on its own. Please be patientthese stations
can reconnect on, after many hours out.
RF (radio frequency) communication is not always 100% on. Certain temporary conditions can cause it to go
out for a time (e.g. 100% humidity).
If a miss happens:
If sensor loses connection to the station for any reason, the station will show dashes after 30 minutes.
The station will search for 5 minutes every hour to reconnect with sensor.
Be sure you have good batteries. Manually search for your sensor by holding the PLUS (+) button for three
seconds.
Try this:
Bring your sensor within 10 feet of your station and make sure it is connected to the station.
After 15 minutes move the sensor into the next room with a wall between the sensor and the station for 1 hour.
If there is no loss of signal in that hour, move the sensor just outside.
Continue moving the sensor back to its original location.
If you lose connection, look for sources of interference.