FAQ

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TROUBLESHOOTING
HOW DO I CHANGE BATTERIES IN MY SENSORS WITHOUT LOSING DATA?
We designed this station for convenience, so that a simple change of batteries does not lose data or require you to
power down your station.
When Battery Indicator shows next to the Outdoor Temperature, replace batteries in your Outdoor Sensor.
Then hold the PLUS (+) button for 3 seconds and your station will search for your sensor.
FACTORY RESET: HOW DO I FACTORY RESET MY STATION?
Basically this is a great way to return your station to “out of the box” condition.
This is more effective than removing all power for clearing out the station.
All history records will be removed, so write down anything you want to keep.
To factory rest your station:
1. Bring your sensor in, and place 5-10 feet from both stations.
2. Remove power from station and sensor for 15 minutes.
3. With power removed press any button 20 times.
4. Insert batteries into sensor and stations.
5. Allow 15 minutes for them to connect several times.
6. Place sensor back outside.
DASHES FOR TEMPERATURE
Dashes indicate the connection is lost between your station and the outdoor sensor.
My first thought is always to check that my batteries are good. If it has been working and now is not, low
batteries are the most common connection problem.
Next, check your distance, resistance and interference. If everything was working previously at the same
location, this is likely not the issue. However sometimes there is new growth on trees or bushes that causing
another barrier. Radio Frequency (RF) signal does not travel well through foliage due to the moisture content.
Occasionally adding a new wireless electronic device to the home will cross the signal path for the sensor. If
this occurs try moving your station a few feet or turning the station 90 degrees for a better angle to receive
the sensor signal.
When you have good batteries, and good location, hold the PLUS (+) button for three seconds to search for
your sensor. If you regain connection while the sensor is mounted, great. If you do not regain connection,
bring the sensor within 10 feet of the station and complete a factory reset.
WHY DON’T MY TEMPERATURE READINGS ON
MY STATION MATCH THE WEATHER REPORT?
Your temperature readings are from you sensor at your location. Your local reporting station can be miles
away so readings may differ.