FAQ
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TEMPERATURE ACCURACY
• The Temperature sensor reads the environment. If your sensor reads high during the day but not at night it is a
mounting problem.
•
Side-by-side test
: Bring the Temperature sensor in the house and place it next to your station for 2 hours.
• Compare indoor and outdoor temperature. The temperatures should be within 4 degrees to be within
tolerance.
• If the sensor reads correctly when next to your station then try a different location outside.
• Look for heat sources such as sunlight, door or window frames, or reflected heat that may cause inaccurate
readings.
• If your temperature is reading low, and location is not an issue, you may have a bad sensor.
WHAT DOES A READING OF “HI” OR “LO” MEAN?
• If your outdoor temperature reading shows “HI” or “LO”, check that your batteries are good.
• Overpowered or underpowered batteries can cause this reading.
• If batteries are good, replace the outdoor sensor.
TEMPERATURE INTERMITTANT: WHY DOES MY TEMPERATURE READING COME AND
GO?
• RF (radio frequency) communication may come and go occasionally. This can be normal in some
environments (e.g. moister climates).
• If a sensor goes out, please wait 2-4 hours for it to reconnect on its own. Please be patient – these stations
can reconnect on, after many hours out.
• RF (radio frequency) communication is not always 100% on. Certain temporary conditions can cause it to go
out for a time (e.g. 100% humidity).
If a miss happens:
• If sensor loses connection to the station for any reason, the station will show dashes after 30 minutes.
• The station will search for 5 minutes every hour to reconnect with sensor.
• Be sure you have good batteries. Manually search for your sensor by holding the PLUS (+) button for three
seconds.
Try this:
• Bring your sensor within 10 feet of your station and make sure it is connected to the station.
• After 15 minutes move the sensor into the next room with a wall between the sensor and the station for 1 hour.
• If there is no loss of signal in that hour, move the sensor just outside.
• Continue moving the sensor back to its original location.
• If you lose connection, look for sources of interference.