Installation, Use and Maintenance Guide

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INSTALLATION GUIDE FOR “CHÂTEAU” RANGE - G4
08NOTINSTALG4/EN - 3
WARRANTY (5 YEARS)
Following receipt of full payment for our goods,
our appliances are guaranteed five years from the
invoice date against any structural faults and any
material defects. The warranty excludes improper
use of the appliance or a non-compliant installation.
Intervention and travel costs will be billed in this
event.
If our goods were to dysfunction, the buyer then has
to contact us once he has ensured that it is not due
to a non-compliant installation or abnormal use in
order to decide with us how the appliance should
be repaired. The appliance should be cleaned and
clean prior to any intervention.
Any complaints with regard to the state, the
presentation or the non-compliance of our goods
should be addressed to our headquarters by
recommended letter with acknowledgement of
receipt within a maximum of eight days following
delivery.
The application of the warranty will be subject to
LA CORNUE SAS receiving a certificate stating
that the material has been installed by a
professional in accordance with the current
technical and safety standards.
Under this warranty, the seller shall replace at no
cost the parts recognized as faulty by its technical
department. This warranty covers labour costs and
travelling expenses.
The warranty period specified above shall not be
extended if faulty parts need to be replaced.
WE TAKE GREAT CARE IN
THE CREATION OF OUR ENAMELLED
ITEMS. However, a hand-crafted enamel surface
is never completely even and slight variations in
shade may occur. This is a guarantee of quality
and is linked to the nature of our enamelling
process.
This warranty shall cease to apply:
-If the operational defect is the result of an
unauthorized intervention on the appliance;
-
If the faulty operation is due to normal wear and
tear of the appliance or from negligence or
insufficient maintenance by the buyer;
-If the faulty operation is due to force majeure.
LA CORNUE SAS shall not be held legally
responsible in these three cases.
The seller’s guarantee and his responsibility for
products shall be limited to repairs to any defects
as stipulated in the above conditions.
As expressly agreed between the contracting
parties, the seller’s responsibility in the event of
an operational fault shall be limited to the above
provisions, especially with regard to concealed
defects as well as material and immaterial
damage.
In all cases, the buyer may not suspend payment
if he lodges a complaint about the quality of the
goods.
The goods are always transported at the buyer’s
or his representative’s own risks. It is therefore
their responsibility to check them upon arrival
and, if necessary, to lodge a complaint with the
haulier. After having expressed specific
established reservations on the delivery slip
upon receipt, the buyer must confirm them by
recommended letter to the haulier within two
days of receipt (Article 105 of the Commercial
Code).
We cannot in any event honour this warranty if
these requirements are not met.
After-Sales Department:
Tel: [phone] fax: [phone]
E-mail: [e-mail]
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