User's Guide
20 General Terms and Conditions of Service v.9-9-11
terminate all of the Services associated with that number. You’re
responsible for all charges billed or incurred prior to deactivation
and for any applicable Early Termination Fees
.
Coverage; Where Your Device Will Work;
Service Speeds
Our coverage maps are available at our authorized retail locations
and on our website. The specific network coverage you get will
depend on the radio transmissions your Device can pick up and
Services you’ve chosen.
Our coverage maps provide high level
estimates of our coverage areas when using Services outdoors
under optimal conditions. Coverage isn’t available everywhere.
Coverage and Service speeds are not guaranteed. Coverage is
subject to change without notice. Service speeds may depend on
the Service purchased. Actual speeds will vary. Estimating wireless
coverage, signal strength, and Service speed is not an exact
science. There are gaps in coverage within our estimated coverage
areas that—along with other factors both within and beyond our
control (for example, network problems, network or internet
congestion, software, signal strength, your Device, structures,
buildings, weather, geography, topography, server speeds of the
websites you access, actions of third parties, etc.)—may result in
dropped and blocked connections, slower Service speeds, or
otherwise impact the quality of Service. Services that rely on
location information, such as E911 and GPS navigation, depend on
your Device’s ability to acquire satellite signals (typically not
available indoors) and network coverage.
While your Device is
receiving a software update, you may be unable to use your Device
in any manner until the software update is complete.
Roaming
The term “roaming” typically refers to coverage on another carrier’s
network that we may make available to you based on our
agreements with other carriers. These agreements may change
from time to time, and roaming coverage is subject to change
without notice. Your ability to receive roaming coverage depends on
the radio transmissions your Device can pick up and the availability
of roaming coverage. We make no guaranty that roaming coverage
will be available. Roaming coverage may exist both within and
outside our network coverage areas. Your Device will generally
indicate when you’re roaming. Depending on your Services,
separate charges or limits on the amount of minutes used while
roaming may apply. Certain Services may not be available or work
the same when roaming (for example, data Services, voicemail, call
waiting, etc.).
About Data Services & Content
Our data Services and your Device may allow you to access the
Internet, text, pictures, video, games, graphics, music, email,
applications, sound, and other materials (“Data Content”) or send
Data Content elsewhere. Some Data Content is available from us or
our vendors, while other Data Content can be accessed from others
(for example, third party websites, games, ringers, applications, etc.).
We make absolutely no guarantees about the Data Content that you
access on your Device.
Data Content may be: (1) unsuitable for










