Specifications
Troubleshooting 
OPERATION GUIDE 10-3
Maintenance and Error Messages
When any of the following messages appears on the message display, perform the 
procedure provided below.
Message Procedure Reference
Close Scan Unit The scan unit is open. Close the scan unit. —
Front Cover Open
Close cover
The front cover is open. Close the covers securely. —
Memory Low
Only 1 Copy Made
The machine’s memory is full. Insert fewer originals and 
try to copy again.
—
Open ADF cover
Remove the paper
This appears when the paper has jammed while being 
fed from the document processor because of the way it 
was placed.
Remove all the document pages inside the document 
processor, and set them again correctly.
page 10-11
Open front cover
Remove the paper
A paper jam has occurred. Remove the jammed paper. page 10-4
Paper Empty
Add paper
The paper has run out. Add paper to the paper source.
The cassette is not properly closed. Be sure the cassette 
is closed securely.
page 2-1
Paper Mismatch There is no paper. Load the correct size paper. page 2-1
[PRINTER ERROR]
Out of Memory
The data transferred to the machine was too complex to 
print on a page.
—
[PRINTER ERROR]
Engine Panic
Turn the power switch off and then back on again. If this 
message still remains, turn the power switch off, and 
contact your service representative or authorized service 
center.
—
[PRINTER ERROR]
Service Call
[SCANNER ERROR]
Lamp Error
Turn the power switch off and then back on again. If this 
message still remains, turn the power switch off, and 
contact your service representative or authorized service 
center.
—
[SCANNER ERROR]
AFE R/W Error
[SCANNER ERROR]
Home Sensor
[SCANNER ERROR]
NVRAM R/W Fail
Toner Empty Toner has run out so further copying or printing is 
impossible.
Replace the toner container using a new toner kit.
page 9-1
Toner Low Toner is running low. Replace the toner container using a 
new toner kit as soon as possible.
page 9-1
Unlock scanner
Power Off and On
Turn the power switch off and slide shipping lock to 
unlock position.
page 9-8










