User’s Guide for QCP™ 860, QCP™ 1960, and QCP™ 2760 Thin Phones™ This manual is based on the production versions of the QCP 860, QCP 1960, and QCP 2760 Thin Phones. Software changes may have occurred after this printing. Kyocera reserves the right to make changes in technical and product specifications without prior notice. The products and equipment described in this documentation are manufactured under license from QUALCOMM Incorporated under one or more of the following U.S.
5,517,323 5,535,239 5,548,812 5,566,000 5,574,987 D375,937 5,590,406 5,600,754 5,604,730 5,621,784 5,629,975 5,644,596 5,657,420 5,675,581 5,689,557 5,703,902 5,710,768 5,722,053 5,729,540 5,737,708 5,751,761 5,519,761 5,539,531 5,559,881 5,566,206 D375,740 5,588,043 5,590,408 5,602,834 5,608,722 5,621,853 5,638,412 5,646,991 5,659,569 5,675,644 5,691,974 5,704,001 5,710,784 5,722,061 5,732,134 5,742,734 5,751,901 5,528,593 5,544,196 5,559,865 5,566,357 5,576,662 D376,804 5,592,548 5,602,833 5,614,806 5,6
5,757,767 5,774,496 5,781,856 5,790,632 5,802,105 5,812,097 5,818,871 5,835,065 5,844,784 5,848,099 5,857,147 5,862,471 5,867,763 5,872,774 5,870,631 5,884,196 5,892,916 5,903,862 5,911,128 5,917,708 5,920,834 5,757,858 5,777,990 5,781,867 5,793,338 5,805,648 5,812,538 5,822,318 5,835,847 5,844,885 5,850,612 5,859,612 5,862,474 5,870,427 5,872,775 5,881,053 5,892,178 5,893,035 D409,561 5,912,882 5,917,811 D411,823 5,758,266 5,778,024 5,784,406 D397,110 5,805,843 5,812,607 5,825,253 5,839,052 5,844,899 5,8
,926,470 5,930,692 5,926,500 5,926,786 Other patents pending. 5,926,786 5,930,230 Kyocera is a registered trademark of Kyocera Corporation. QCP, Smart Keys, and Data on the Go are trademarks of Kyocera Wireless Corp. QUALCOMM is a registered trademark of QUALCOMM Incorporated. Other product and brand names may be trademarks or registered trademarks of their respective owners. Copyright © 2000-2002 Kyocera Wireless Corp. All rights reserved. Printed in the United States of America. 80-B6337-2EN, Rev.
for body-worn operations must not contain any metallic components and must provide at least 22.75mm separation distance including the antenna and the user’s body. Caution The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the warranty and user’s authority to operate the equipment.
Table of Contents Quick Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Getting to Know Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Keys on your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Icons on the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Using Smart Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Making and Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Redialing calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Service provider features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Setting the ringer type . . . . . . . . . .
Voice Mail, Pages, and Text Messages . . . . . . . . . . . . . . . . . . . . . . 38 Types of messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Pages and text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Internet and Data Capabilities . . . . . . . . . .
Caring for Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Troubleshooting tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Where to find help . . . . . . .
QUICK START Your phone model This user’s guide covers three models of QCP Thin Phones: • QCP 860: dual-mode CDMA digital and analog cellular service (at 800 MHz) • QCP 1960: CDMA digital PCS service (at 1900 MHz) QCP 2760: dual-band CDMA digital PCS (at 1900 MHz) and analog cellular service (at 800 MHz) To turn on your phone • Press pwr or until the icon appears on the screen. The phone enters standby mode (its idle state).
To charge your battery • Plug the AC Adaptor or Global Travel Charger into the phone and into a wall outlet. To make a call 1. Turn on the phone. 2. Dial the number on the keypad, then press SEND or TALK . To answer a call • When the phone rings, press press any key except END , SEND pwr or or to answer. In standby mode, , or the volume keys. TALK To end a call • Press END . To save a number in the phone book 1. Enter the number you want to save. 2.
To speed dial a phone number 1. Enter a memory location from the phone book. 2. Press SEND or . TALK To redial the last number called • Press SEND or TALK .
Quick menu reference • Press or under [MENU] to enter the menu structure. •Press or or the volume keys to scroll up or down through the menus. •Enter the menu and menu item number (such as 6 3 for Display > Banner) to open a menu item. •Press C to return to the previous menu level without saving changes. •Press QCP 860 and 1960 4 END to exit the menus.
GETTING TO KNOW YOUR PHONE Keys on your phone D R -- KYOCERA -Apr 20 Thu 8:43 am 1 [ MENU ] 1 Press the Volume keys to adjust the ringer and earpiece volume. You also use these keys to move the cursor when you are editing numbers or scrolling through menus. 2 (860/1960) (2760) Smart Keys™ change function based on the screen you are using. The word above each key identifies its current function. In standby mode, the Smart Keys are [MENU] and [BOOK].
Press the envelope to open text messages, pages, and voice mail notifications. 4 5 6 Press End to end a call or to silence the ringer during an incoming call. Press this key at any time to exit the current screen and return to standby mode. END 1 Press Scroll Up to scroll through menus and screens. When editing text, press it to move the cursor to the left. 7 8 ι 11 6 Press Information to see your phone number or enter punctuation marks and pauses.
Icons on the screen Your phone has a five-line screen. On the top line, the following icons appear: Digital Mode means the phone is operating in CDMA digital mode. Signal Strength shows current signal strength. The more lines you see, the stronger the signal. When this icon appears, you can make and receive calls. No Signal means the phone is not receiving a signal from the system. You cannot make or receive calls. Wait a little longer or move to an open area. On Call means a call is in progress.
Using Smart Keys Smart Keys (860/1960) or (2760) are the two unlabeled keys below the screen. (See the diagram on page 5.) Smart Keys change function based on the screen you are using. The word above each Smart Key identifies its current function. In standby mode, the Smart Keys are [MENU] and [BOOK]. Once you press either key, other words may appear. Turning the phone on and off To turn the phone on • Hold down pwr or for about a second. Searching...
About standby mode When the phone is turned on and ready to send or receive calls, it is in standby mode (its idle state). From standby mode, you can dial a phone number, save it in the phone book, or find it in the phone book if it is already there. Press END at any time to return to standby mode. Important: If you press while on a call, you end the call. To view the date and time during a call, press C . END Viewing your phone number • From standby mode, press ι . Your phone number appears.
• Press and hold -or- or under [MENU] for about two seconds. • Press or under [MENU], then press the left Smart Key. 1 . appears above To turn keyguard off 1. Press 2. Press or 1 under . . Locking the phone You can lock your phone using your four-digit lock code. When the phone is locked, you can only call emergency numbers or receive incoming calls. To lock the phone 1. Press 2. Choose Security. 3. Enter your four-digit lock code. 10 or under [MENU].
4. Choose Lock Mode. 5. Press or under [NEXT] to scroll through these settings: on power up, now (resets to never when you unlock), and never. 6. Press or under [OK] to select the setting you want to use. To unlock the phone • To unlock the phone, press lock code. or under [UNLOCK] and enter your Setting the banner The banner is a 12-character display that appears on the screen during power up and standby. To change the banner 1. Press or 2. Select Display. 3. Select Banner. under [MENU].
4. (Optional) If a banner exists, press 5. Enter the characters you want to appear in the banner (for example, your name). Enter characters the same way you do for the phone book. (See “Saving a name with a number” on page 27.) 6. Press or or under [EDIT]. under [SAVE] to save the banner. Charging the batteries Your phone comes with a rechargeable internal lithium ion (LiIon) battery, which you do not need to remove to charge. This LiIon battery is partially charged when you receive the phone.
Your phone may come with either an AC Adaptor or a Global Travel Charger (shown here). pw C 0 9 8 ι 6 3 5 D N D 1 4 2 7 E ] N E S -Q A p UA L 8:4 r 20 COM 3 a Th M -m u [B OO K ] D NU R 60 P-8 QC [M E While the battery is charging, the icon continues to scroll. Do not use your phone while it is charging. r Plug the charger into the phone and into a wall outlet to charge the battery.
1. To attach an external battery 2. Insert the two teeth on the battery into the corresponding holes on the back of the phone. 3. Move the top of the battery towards the phone until it latches into place. To remove an external battery 1. Push the button on the top of the battery cartridge to disengage the battery. 2. Pull the battery away from the phone. Caution—It is illegal in some areas to dispose of LiIon batteries in household or business trash.
The more black bars there are in the icon, the greater the charge. When your battery is very low, the screen icon blinks, the phone beeps, and a message alerts you to the low battery level. Press or under [OK] to acknowledge the message. Tip—To reduce drain on your battery, set the backlight to “always off.” (See “Display” on page 61.) (See page 68 for more tips on using the battery.
Accessories Accessories for your phone may include a Hands-free Car Kit, Hands-free Headset, leather case, desktop charger, external battery, and more. To find out what accessories are available, visit the place where you bought your phone or an authorized Kyocera service center. You can also call 800349-4478 (U.S.A. and Canada only) or (858) 882-1401, or visit www.kyocera-wireless.
MAKING AND RECEIVING CALLS Your phone must be turned on before you can use it. (See “Turning the phone on and off” on page 8.) When the phone is off, incoming calls go to voice mail if available. (See page 38.) Calling To make a call 1. Press the numbers on the keypad to dial a number. 2. Press SEND or TALK . To answer a call • Press any key except END , pwr , , or the volume keys. To end a call • Press END to end a call.
Redialing calls Your phone keeps a recent history list of the last 10 calls. This includes both incoming and outgoing calls. To redial the last number you dialed • When your phone is in standby mode, press “CALLING...” appears. SEND or TALK Tip—If you are not sure what mode your phone is in, press until END to return to standby mode. To redial from the recent history list 1. Press or under [BOOK]. 2. Press or under [CALLS]. The recent history list appears. 3. Press 4.
Types of calls in the list The recent history list contains the following types of calls: Called By—Incoming calls (if caller ID service is available). Call To—Phone numbers you dialed. Missed—Unanswered incoming calls (if caller ID service is available). This call type does not include call attempts made when the phone was off. Call Waiting—Incoming calls that occurred while you were on another call (if call waiting service is available).
2. Press or 3. Press or or the volume keys to scroll through the list and select the entry you want to edit. 4. Press 5. Press C to delete existing numbers, then enter new numbers. (See page 27 for details on entering text.) 6. Press or or under [CALLS]. The recent history list appears. under [VIEW]. under [SAVE]. Service provider features Your service provider may offer extra features like caller ID, three-way calling, call forwarding, and call waiting.
Three-way calling Three-way calling allows three parties to participate in the same phone conversation. To set up a three-way call 1. Dial the first party. You may need to press party on hold. 2. Dial the second number and press 3. When the second party answers, press SEND or TALK again. If one of the other two parties hangs up, you and the remaining party stay connected. If you hang up, all three parties are disconnected. SEND SEND or TALK or TALK to put the first .
Call waiting When you are on a call and another call comes in, you hear two beeps. The screen shows the caller’s phone number if it is available. 1. Press SEND or placed on hold. 2. Press END TALK to switch to the incoming call. The previous caller is or TALK to change from one caller to the other. If you press , both calls are disconnected. SEND Adjusting the volume To silence the ringer 1. When the phone rings, press END or use the volume keys to silence the ringer.
To mute or unmute a call 1. During a call, hold or under [MENU] for about two seconds. “MUTE” flashes on the screen. The other party will not hear anything you say. 2. To unmute the call, hold or under [MENU] again. To adjust the earpiece volume • During a call, press the volume keys to adjust the volume up or down. To adjust the ringer volume • In standby mode, press the volume keys to adjust the ringer volume. Setting the ringer type 1. Press or 2. Press 2 6 to choose Sounds > Ringer Type. 3.
Setting the backlight To save battery power, do not set the backlight to always on. 1. Press 2. Press 6 1 to select Backlight. 3. Press to cycle through the options: always on, always off, 10 seconds, 30 seconds, 10 sec + call, or 30 sec + call. (The “+ call” options cause the light to remain on for the duration of the call.) A check mark shows which option is selected. 4. Press 24 or or under [MENU]. under [OK] to select the option you want.
PHONE BOOK The phone book stores phone numbers in “memory locations.” Your phone has 99 memory locations. Each location holds a phone number up to 32 digits long and a name up to 12 characters long. Tip—When you save a number in the phone book, include its area or long distance code. That way, you can dial the number from anywhere. If it’s a local number, you pay only local rates. The phone automatically sorts entries by memory location number.
4. Press or under [SAVE] to save the name. The memory location screen appears. 5. Do one of the following: To assign the first available memory location number, press under [SAVE]. The Make Secret? screen appears. or To assign a specific number, enter a memory location between 01 and 99. If that number is already assigned, the existing entry appears. Next, press or under [SAVE] to save this memory location or press or under [NEXT] to select a different /location. The Make Secret? screen appears. 6.
Saving a name with a number You can enter any combination of letters, numbers, and punctuation marks in the Enter Name: screen. (To open this screen, see page 25.) 1. Press the key with the letter or number you want. Press the key once for the first letter, twice for the second letter, and so on. After you have cycled through the letters, the key number appears. For example, if you press 2 twice, the letter B appears. If you press it four times, the number 2 appears.
• Hold down the key for the letter you want to enter for about two seconds. For example, to enter an e, press and hold 3 . Then press 3 twice. The key is shifted to lower case for one letter only. Example—To enter the name Ann, press 2 once to enter the capital A. When the cursor moves to the next space, press 6 two times and hold it down for about two seconds. Repeat to enter the second n. • Press or under [A->a] to change to lower case. The [A->a] Smart Key changes to [a->A].
4. With the correct screen visible, press the appropriate number to enter each punctuation mark. 5. To exit the list without entering a punctuation mark, press C . Special characters Your phone supports English, French, Portuguese (QCP 860 and QCP 1960 only), and Spanish. If you select the English display, the number keys enter the letters printed on the keys. If you select another language, you can also enter letters with accents, cedillas, circumflexes, and other marks. 1.
Press the keys in the charts below to enter special characters. 4. French Key Characters Spanish Key Characters 2 AÀÂBCÇ2 2 AÁBC2 3 DEËÈÉÊF3 3 DEÉF3 4 GHIÏÎ4 4 GHIÍ4 6 MNOÔŒ6 6 MNÑOÓ6 8 TUÜÚV8 8 TUÜÚV8 Portuguese (860, 1960 only) Key Characters 2 AÀÁÂBCÇ2 3 DEÈÉÊF3 4 GHIÍ4 6 MNOÒÓÔÕ6 8 TUÜÚV8 Note—To enter these characters as lower-case letters, see page 27.
Entering pauses and hyphens You can insert pauses and manual hyphens along with numbers in your phone book. Pauses are useful for dialing numbers like voice mail or any numbers that require a security code or credit card number. There are two kinds of pauses: • Timed pauses are two seconds long. • Hard pauses cause the phone to stop dialing until you press under [RESUME]. or By default, your phone enters hyphens using the North American numbering plan.
3. 4. Press one of the following keys: 1 to insert a hard pause 2 to insert a timed pause 3 to insert a manual hyphen Enter the rest of the numbers and the name as usual. Dialing from the phone book To find a memory location 1. Press or under [BOOK]. 2. Press or or the volume keys to scroll through the phone book until you see the entry you want to call. You can also search for the entry by name or number. (See page 36.
To dial from a memory location 1. Press or 2. Press 3. When the cursor appears beside the phone number or name, press or TALK to place the call. or under [BOOK]. or the volume keys to scroll through the entries. SEND One-touch dialing Use this feature to call numbers without pressing SEND or TALK . If onetouch dialing is not active on your phone, press or under [MENU] and press 5 5 to open the Features > One Touch menu. Select Enabled to activate it. To use one-touch dialing 1.
To edit a number before dialing You can change a number from the phone book or recent history list right before dialing. For example, you may want to add the area or long distance code for when you dial outside your home system. 1. Recall the number from the phone book or recent history list. 2. Press 3. Press a digit to start editing. Add or delete numbers as you wish. 4. To save the edited number, press or under [SAVE]. If you do not save the number, the changes only apply to the current call. 5.
1. Press or 2. Press edit. 3. Press 4. Press or under [EDIT]. The number appears. To edit secret entries, first enter your secret code. 5. Edit the phone number using C , the digit keys, and the volume keys to move the cursor. 6. Press 7. Edit the name and press 8. Edit the memory location and press 9. Save the entry as secret or non-secret. Press or under [OK]. A confirmation message appears; you have saved your changes. or or or under [BOOK].
2. Go to the entry you want to erase. 3. Press 4. Press or under [ERASE], then press [OK]. “-ERASED-” appears. or under [VIEW] to see details of the entry. or under Note—If the entry is secret, you must enter your four-digit lock code. Searching the phone book To scroll through the phone book 1. Press 2. Press or or under [BOOK]. or the volume keys to scroll through the list. To search by name 1. Press or under [BOOK]. 2. Press or under [NAME]. 3.
To search by phone number 1. From standby mode, enter three consecutive digits of the number. 2. Press or under [FIND]. If more than one phone number contains those digits, the phone lists them all. Press or or the volume keys to scroll through the list. 3. Press SEND or TALK to dial the number. To search by memory location 1. Press or 2. Enter the memory location number. 3. Press or under [BOOK]. under [FIND].
VOICE MAIL, PAGES, AND TEXT MESSAGES Depending on the service provider, your phone may offer messaging features such as voice mail, paging, and text messaging. Types of messages Voice mail—With voice mail, calls automatically go to your voice mail when your phone is turned off or when you don’t answer. When you receive a message, the voice mail system sends a notification to your phone. You must call your voice mail service to hear the message, since it is stored on their system and not on your phone.
Alerts When you receive voice mail or pages, your phone alerts you by: • “Page/Msg” or “Voice Mail” appears. An asterisk (*) marks urgent messages. • The icon appears. The icon blinks if the message is urgent. • Four beeps sound. To turn off the beep, open the menu and select Sounds > Message (2 5). • A single reminder beep sounds every five minutes. To turn the reminder beep on or off, open the menu and select Alerts > Msg Remind (7 5).
Voice mail Each voice mail notification erases the previous notification. It does not erase the actual message in your voice mail. To listen to your voice mail 1. When and “Voice Mail” appear, press and hold for about two seconds. The phone automatically dials your service provider’s callback number. If your service provider has not set the callback number, press return to standby mode and dial your service. 2. END to Follow the recorded prompts to listen to your message.
Pages and text messages To view a new page or text message 1. When and “Page/Msg” appear, press 2. Scroll to the Page/Msg line. Press message opens. . or under [OK]. The first new To view old pages or text messages 1. Press to display the list. 2. Scroll to the Old Msg line. Press message opens. 3. Press or or under [OK]. The first old under [VIEW]. To dial a callback number 1. After viewing the message, press 2. If the message includes a callback number, press dial it.
To save a callback number 1. After viewing the message, press 2. Press or SEND or TALK . under [SAVE] to save the number in the phone book. To erase a page or text message 1. After viewing the message, press 2. Press or or under [ERASE]. under [YES]. To erase old page information 1. Press to display the list. 2. Scroll down to the Erase Old line. Press or message “Erase old page count to zero?” appears. 3. Press or under [OK]. The under [YES].
1. Press to display the list. 2. Scroll down to the Auto-Delete line. Press “Auto-Delete Old Page/Msg” screen appears. 3. Press or or under [OK]. The under [ON] or [OFF].
INTERNET AND DATA CAPABILITIES Your QCP 860, QCP 1960, or QCP 2760 Thin Phone is capable of browsing the Internet and handling data such as email or fax transmission. This guide explains how to use these capabilities. Be aware, however, that Internet and data capabilities are dependent on your service provider. Check with your service provider for their availability in your area and for billing charges.
fax transmission, if these services are available from your service provider. For details, see “Sending or Receiving Data” on page 53. Accessing the Internet About Internet services If you have purchased Internet service from your service provider, hundreds of Web pages are available to you on your phone, including stock quotes, weather, news headlines, telephone directories, travel, sports, and entertainment.
Your phone can also support Internet messages called Net Alerts. For more information, see “Receiving Net Alerts” on page 51. To learn more about the features of your Internet browser, contact your service provider. When you sign up for Internet service, your service provider may give you access to a personal configuration Web page where you can edit some phone browser settings from your computer. For example, you could format the home page on your browser and assign bookmarks to favorite pages.
Your service provider determines what appears on the home page. Check with your service provider to see if you can edit your home page from your computer. To use browser applications 1. From the home page, use and (or the volume keys) to scroll through the list of applications. 2. Press 3. To open the browser menu at any time, press 4. To return to your home page from any other location, press END . If you press END on your home page, you exit from the browser.
Navigating in the browser You can use the keys on your phone to navigate in the browser. Keys Use the volume keys to scroll up and down. END Press End once from the home page to exit the browser. Press it once from any other screen to return to the home page. Press and hold End for about two seconds from any location to exit the browser and return to standby mode, saving the last URL you visited. Press Up to scroll up or to move the cursor left during text entry.
ι 1 Press Information to open the Browser settings menu. Press the number keys to select the menu options. You can create and use bookmarks, return to your home page, configure the browser settings, and more. Use the number keys to select menu items or enter digits and letters. When entering letters, press and hold keys to shift from upper to lowercase. Press a Smart Key to accept a selection (as shown by the word above the Smart Key).
press or under [OK] to submit an entry, the phone makes a new call for which you may be billed. SENDING—The phone is sending data to an application. When you enter data on a screen and press sends the data. or under [OK] to accept it, the phone The padlock icon indicates a secure Web page where it is safe to enter confidential data, such as a credit card number. Data encryption makes a secure page safer than using your cordless phone at home.
Receiving Net Alerts If your service provider offers over-the-air Internet access, you may receive Net Alerts on your phone. Net Alerts are Internet messages such as stock quote alerts, traffic updates, or email. They are different from pages and text messages because the information in Net Alerts is stored on the Web, not on your phone. When you receive a Net Alert, your phone alerts you in several ways: • The icon appears. • A “Net Alert” message appears on the screen. • The phone beeps four times.
An asterisk (*) before the Net Alerts line shows that you have new Net Alerts. 3. Press or under [OK]. The Net Alerts screen lists the incoming alerts. Asterisks appear beside items that you have not yet read. 4. Use 5. Press or under [VIEW] to open the desired alert. The phone launches the Internet browser. 52 and to scroll through the list.
SENDING OR RECEIVING DATA Some service providers allow you to connect your phone to your computer and use the phone line for email, Internet access, or fax transmission. • Digital mode: To receive data in CDMA digital mode, you can connect your phone to a computer using a Kyocera data cable (available separately). See “Setting up a data connection” on page 54. • Analog mode: To receive data in analog mode, you can purchase the Kyocera Data on the Go PC Fax/Modem Card to install in your computer.
Check with your service provider to see if both voice and data/fax signals are supported. If the network cannot distinguish between voice and data/ fax calls, and you are expecting a data call, you can set the phone to data mode. Important—When the phone is in data mode, you cannot receive incoming voice calls. Setting up a data connection Follow these steps to set up a CDMA data connection. 1.
Receiving data or fax calls If you are expecting a data or fax call, follow these steps to put your phone in data mode. 1. Press or under [MENU]. 2. Choose System>Data/Fax. on QCP 860 and QCP 1960 Thin Phones, press 8 4; on QCP 2760 Thin Phones, press 8 2. 3. Press or under [NEXT] to cycle through the settings. 4. Press or under [OK] when you see the setting you want. – Off (the recommended setting) leaves the phone in standard mode. Incoming voice calls are always allowed.
– Fax until power OFF tells the phone to receive all calls in fax mode until the phone power is turned off. – Data until power OFF tells the phone to receive all calls in data mode until the phone power is turned off.
MENUS = Menus are used to check or change your phone settings. Each menu except Keyguard contains a secondary list of menu items. Selecting Keyguard turns keyguard on. Selecting any other menu opens a list of menu items. To enter the menu structure 1. Press or under [MENU]. A list of the menus appears. 2. Press or or the volume keys to scroll through the menu list. You must provide your lock code to open the Security menu. 3. Press the number of the menu item you want to open.
To select a menu item 1. Press or under [NEXT] to cycle through the options. 2. To select an option, press or appears beside the selected option. under [OK]. A check mark To return • Press C once to return to the previous menu without saving changes. -orPress END once to return to standby mode without saving changes. Menu items 1 Keyguard disables the keypad to protect your phone against accidental keypresses. (See “Using keyguard” on page 9.) 2 Sounds enables you to adjust volume settings.
2 2 Ringer Vol adjusts ringer volume. 2 3 Key Beep Vol adjusts key beep volume. 2 4 Earpiece adjusts earpiece volume. 2 5 Message Vol adjusts the incoming message alert beep. 2 6 Ringer Type sets the sound of the incoming call alert. 2 7 Key Sound sets the sound of keypresses to either tones or clicks. 3 Call Info displays the number and duration of calls (measured in minutes and seconds).
the last four digits of your phone number. If you forget your lock code, call your service provider. 4 1 Lock Mode activates a security lock using your lock code. You can only call emergency numbers or receive incoming calls. 4 2 Restrict limits your outgoing calls to emergency numbers, designated service provider numbers, and numbers in the phone book. You may answer calls and view or dial the phone book numbers, but you cannot erase, add, or edit any numbers.
5 3 Scratchpad lets you add phone numbers to the recent history list during a call without sounding key beeps. It is only active during calls. Press or under [ADD] to save entry. 5 4 Beep Length sets key beep length. 5 5 One-Touch enables dialing by pressing a single key. (See “One-touch dialing” on page 33.) 6 Display sets options controlling the appearance of the screen. 6 1 Backlight illuminates the phone screen and keypad. You can set how long the backlight remains on.
6 6 Version displays the software version and product model of your phone. Press or under [MORE] for more information, such as your electronic serial number (ESN). 6 7 Language sets the language for the phone. (See page 29.) 6 8 Battery displays the current charge level of each battery and indicates which battery is currently in use. 7 Alerts control how the phone notifies you of calls and messages. 7 1 Call Drop causes the phone to beep and show a message when a call is dropped.
you have a voice mail message that you have not yet acknowledged. When you acknowledge the message, the Msg Remind beep stops until you get a new voice mail message. 8 System allows you to set network options. 8 1 Set Service determines which signals your phone will accept. – Automatic (the recommended setting) accepts any system the phone service provides. – No Roaming prevents you from making or receiving calls outside your home service area.
menu item to change to your City A account. If you do not have a NAM in City A, then all your phone calls would be roaming calls and would incur higher charges. 8 3 Auto NAM allows the phone to switch to one of the programmed NAMs when it detects the appropriate network signal. Leave the setting at “off” unless you have accounts with more than one service provider. 8 4 Data/Fax determines whether the phone can receive both voice and data calls, or just data calls.
8 5 Force Call (on QCP 860 Thin Phones only) forces the phone into analog mode until the end of the next incoming or outgoing call, or for the next ten minutes. On QCP 2760 phones 8 2 Data/Fax determines whether the phone can receive both voice and data calls, or just data calls. – The off setting allows both if your phone network can distinguish between voice and data. – Fax for next call forces the next call into fax mode. – Data for next call forces the next call into data mode.
CARING FOR YOUR PHONE Use the following guidelines to optimize the performance and life of your phone, antenna, and battery. Phone • Do not let unauthorized personnel install or service your phone or accessories. Faulty installation or service may be dangerous, and will invalidate your warranty. • Only use Kyocera-approved accessories with Kyocera phones. Use of any unauthorized accessories may be dangerous and will invalidate your phone warranty if the accessories cause damage or a defect to the phone.
• Avoid using suntan lotion around the phone. Chemicals in suntan lotions can damage your phone. Resetting the phone On rare occasions, your phone may need to be reset. If the screen seems frozen and the keypad does not respond to keypresses, reset the phone. Resetting the phone does NOT delete your data. • To reset, press SEND or TALK , 1 , and pwr or at the same time. Antenna • Follow these guidelines to get the best reception possible.
Battery Your phone comes with an internal LiIon battery that provides excellent talk and standby time. Leave this battery in the phone at all times. You can check the battery power level by opening the menu and selecting Display > Battery (6 8) while the phone is charging. You can safely recharge the battery at any time, even if it has a partial charge. Power save mode Your phone automatically switches to power-save mode if it has not found a signal after about 15 minutes of searching.
Tips for improving battery performance • Do not disassemble or short-circuit the battery. • Keep the metal contacts at the base of the battery clean. • If you have not used an internal or external battery for more than a month, recharge it before using it. • Ask your local Kyocera Service Center to replace the internal battery when it no longer maintains a charge. • Do not use any battery in direct sunlight or in places with high humidity, such as the bathroom.
Troubleshooting tips What is my lock code? The default lock code is usually either 0000 or the last four digits of your phone number. If you forget your lock code, call your service provider. How do I check my voice mail? When and “Voice Mail” appear, press and hold for about two seconds. The phone dials your service provider’s callback number. If your service provider has not set the callback number, press END to return to standby mode and dial your service.
Where to find help Your service provider For most questions about your phone and phone service, contact your service provider first. Your service provider’s customer support department can answer questions about your phone, phone bill, call coverage area, and specific features (such as call forwarding or conference calling) available to you. Your phone documentation If you have questions about the features of the phone, refer to this guide and other materials provided with your phone.
Before requesting support, please try to reproduce and isolate the problem. When you contact support, be ready to provide the following information: • The actual error message or state you are experiencing • The steps you take to reproduce the problem Standards and safety information For standards and safety information, visit the Cellular Telecommunications Industry Association (CTIA) Web site at www.wow-com.com or call 888901-SAFE (toll-free, U.S.A. only).
If you carry your phone in a pocket or purse, activate the keyguard to prevent accidental keypresses. Press or under [MENU], then press 1 . (See page 9 for details.) Only use Kyocera-approved accessories with Kyocera phones. Use of any unauthorized accessories may be dangerous and will invalidate the phone warranty if the accessories cause damage to the phone. Radio Frequency (RF) energy Your telephone is a radio transmitter and receiver. When it is on, it receives and sends out RF energy.
• NCRP Report 86 (National Council on Radiation Protection and Measurements, 1986) • ICNIRP (International Commission on Non-Ionizing Radiation Protection, 1996) Your phone complies with the standards set by these reports and the FCC guidelines. Medical devices Pacemakers—If your portable wireless phone is too close to a pacemaker, the phone’s RF energy may interfere with the pacemaker’s operation.
• If you have any reason to suspect that interference is taking place, turn your phone off immediately. Hearing aids—Some digital wireless phones may interfere with hearing aids. In the event of such interference, you may want to consult your service provider or call the customer service line to discuss alternatives. Other medical devices—If you use any other personal medical device, consult the manufacturer of the device to determine if it is adequately shielded from external RF energy.
Vehicles—RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle. Blasting areas—To avoid interfering with blasting operations, turn your phone off when you are in a blasting area or in areas posted “Turn off twoway radio.” Obey all signs and instructions.
• areas where the air contains chemicals or particles such as grain, dust, or metal powders • any other area where you would normally be advised to turn off your vehicle engine Emergency numbers An emergency number is a special kind of speed dial number. You can dial an emergency number any time the phone is on and receiving a signal, unless you have activated the keyguard. Note—You cannot program emergency numbers yourself; they must be programmed by your service provider.
1. Get to know your wireless phone and its features, such as speed dial (page 32) and redial (page 18). These features help you to place your call without taking your attention off the road. 2. When available, use a hands-free device. Add additional convenience and safety to your wireless phone with one of Kyocera’s hands-free accessories, such as the Hands-free Car Kit or the Hands-free Headset. For ordering information, contact your service provider or visit our web site at http://www.kyocera-wireless.
5. Do not take notes or look up phone numbers while driving. Jotting down a “to do” list or scrolling through your phone book takes attention away from your primary responsibility: driving safely. 6. Dial sensibly. If you need to make a call while moving, dial a few numbers, check the road and your mirrors, then continue. If possible, place calls when you are not moving or before pulling into traffic. 7. Do not engage in stressful or emotional conversations.
lives are in danger, call 9-1-1 or other local emergency number, as you would want others to do for you. 10. Call roadside assistance or a special non-emergency wireless assistance number when necessary. If you see a broken-down vehicle posing no serious hazard, a broken traffic signal, a minor traffic accident where no one appears injured, or a vehicle you know to be stolen, call roadside assistance or other special non-emergency wireless number. For more information, call 1-888-901-SAFE (in the U.S.A.
User’s Guide for the QCP 860, 1960, and 2760 Phones 81
Index A AC Adaptor 12 accessories hands free devices 78 ordering 16 use QUALCOMM only 66, 73 adjusting volume 22, 58 air bags, safety 80 aircraft safety 75 alerts change in service 62 dropped calls 62 low power 14 menu 62 message 39 minute 62 setting volume 59 analog mode 53 82 alert 62 forcing 65 putting phone in analog mode 65 setting (2760) 65 answering calls 6 antenna 8, 17 B backing up Clear key 6 End key 6 in menus 6 backing up in browser 48 backlight 24, 61 banner 11, 61 batteries Battery menu item
external 12, 13 hot swapping 13, 15 improving performance 69 internal LiIon 68 memory effect 68 power save mode 15 reducing drain 14 resetting phone 68 beep length 61 beep volume 59 billing change in service alert 62 for Internet browser use 49 minute alert 62 roaming 7 blasting areas 75 browser 46 browser settings menu 49 C cable, for data 53 call forwarding 21 Call Info menu 59 call waiting 22 caller ID 20, 22 calls call waiting 22 dropped 62 emergency numbers 77 forwarding 21 hot swapping 13 information
changing volume 22 characters case 27 entering letters 27 international 29 charging batteries 12, 68 Clear key backing up 48 backing up or erasing 6 erasing 48 standby mode 9 connection, data 54 credit card dialing 31 cursor, moving 6 D data 53–56 connecting phone to computer 53 data cable 53 84 data for next call 55 data until power off 56 preparing to receive 55 setting up connection 54 types of services 53 data mode 54, 55 Data on the Go 53 data, forcing 64, 65 date, show on screen 61 Digital menu (276
air bags 80 guidelines 77 hands free devices 78 RF energy 75 dropped calls hot swapping 13 turning on Call Drop alert 62 E earpiece volume 23, 59 editing erasing 6 moving the cursor 6 electronic serial number (ESN) 62 email as net alert 51 as short message 38, 41 data 53 digital mode 65 force data mode 64, 65 Internet browser 45 emergency numbers 77 End key 48 location 6 standby mode 9 ending calls 6 entering data from keypad 6 data in browser 50 letters 25, 27 special characters 29 upper and lower case 27
exiting Internet browser 47, 48 explosive areas 75 external batteries about 12 attaching 14 benefits 13 removing 14 F fax fax for next call 55 fax until power off 55 preparing to receive 55 fax mode 55 Features menu 60 Force Call 65 forcing analog mode 65 forcing data mode 54 forwarding calls 21 French 86 characters 29 language option 62 G Global Travel Charger 12 H Hands-free Car Kit ordering 16 safety benefits 78 sound options 58 Hands-free Headset ordering 16 safety benefits 78 sound options 58 hanging
returning to 48 sample 46 hot swapping 13, 15 hyphens automatic 61 manual 31 I indicators on phone 49 Information key 6, 28, 31, 49 internal battery 14, 68 Internet browser 45–50 arrows 50 billable time 49 exiting 47 home page 46 navigating 48–50 net alerts 51 on call icon 50 opening menus 49 scrolling 48 starting application 47 status indicators 49 types of pages 45 using 46 K keyguard menu 58 padlock icon 7 using 9, 73 keypress sound changing 59 keys beep length 61 beep volume 58, 59 Clear 6 End 6 Inform
Pound (down) 6 Power 6 Star (up) 6 volume 59 L language entering special characters 29 menu option 62 letters changing case 27 entering from keypad 27 international characters 29 LiIon batteries 12, 13 lock code changing 60 erasing secret numbers 36 locking phone 10, 59 low battery 12 88 M making calls call waiting 22 forwarding 21 hanging up 17 no signal 7 three-way calling 21 medical devices and portable phones 74 memory low 39 out of 39 memory location assigning 26 searching by 37 menu, browser setting
Display 61 Features 60 Keyguard 58 Security 59 selecting options 6 sounds 58 System 63 messages alerts 39 envelope icon 7 phone memory 39 types of 38 minute alert 62 moving the cursor 6 Star key 6 MSG remind 62 multiple phone accounts 63 muting calls 23, 58, 61 N NAM, setting 63, 64 names banner 61 saving with number 27 searching by 36 navigating 48–50 net alerts 51 no signal icon 7 number keypad 6 O on call icon 7, 50 one-touch dialing enabling 61 using 33 opening browser menu 49 own phone number 6 User’
P pacemaker safety guidelines 74 using phone with 72 padlock icon 7, 50 pages calling back 41 envelope icon 7 erasing 42 saving callback number 41 viewing 41 see also messages pauses, entering 31 performance batteries 69 phone 66 power save mode 15 phone book 25–37 entering names 27 entering numbers 25 90 erasing entire 60 hyphens 31 pauses 31 searching 36 secret numbers 26 sorting 36 special characters 29 touch dialing 33 phone numbers searching for 37 Portuguese characters 29 language option 62 Pound key
recent history list 18 see also recent history list resetting the phone 68 R returning to home page 48 radio frequency, see RF energy RF energy receiving about 73 fax or data call 55 exposure 73 Receiving status indicator 49 medical devices, safety 74 receiving calls unsafe areas 75 messages 7 ringer no signal 7 adjusting volume 58 recent history list roaming 62 adding numbers with scratchpad 61 silencing 6, 22 erasing 60 type 59 redialing last ten numbers 18 roaming viewing call information 18 alert 62 rec
S safety 73–80 air bags 80 authorized personnel 66 emergency numbers 77 hands free devices 78 keyguard 73 medical devices 74 pacemaker 72 phone tips 66 RF energy 73 unsafe areas 75 saving callback number 41 name with number 27 number into phone book 25 scratchpad 61 screen banner 61 icons 7 92 scrolling 6, 48, 50 searching the phone book 36, 37 secret numbers 26 secure Web page 50 Security menu 59 Sending status indicator 50 serial connector 54 service alert 62 service area, roaming 7 service provider feat
software version 62 sorting phone book 36, 61 sounds menu 58 Spanish characters 29 language option 62 standby mode Clear key 9 definition of 9 End key 9 returning to 6 viewing own phone number 6 standby time battery charge icon 7 external battery 12, 13 Star key 6 starting Internet browser 47 status indicators 49, 50 support 71 System menu 63 T talk time battery charge icon 7 external battery 12, 13 technical support 71 text messages erasing 42 viewing 41 three-way calling 21 time, show on screen 61 timed
V viewing information in browser 50 net alerts 51 pages 41 text messages 41 voice mail notification 40 voice and data signals 53 voice mail driving safety 78 envelope icon 7 erasing notification 40 listening to 40 message reminder beep 62 viewing notification 40 see also messages volume adjusting 22 earpiece 59 key beep 59 94 message alert 59 W Web page home page 46 secure page 50 Working status indicator 49 World Wide Web 45
-wireless
