User's Manual

Troubleshooting
10-9
10
File is not found.
Job is canceled.
– The specified file is not found. The
job is canceled. Press the OK key.
—
Top tray is full of
Paper.
Remove the paper.
– Remove paper from the top tray, and
press the OK key to resume the job.
—
Unknown toner
Installed.
– If the toner container was taken from
a different machine of the same
model while it was displaying the Add
toner. message, ignore the message
and use the toner.
—
Unknown toner
Installed. PC
– This message is displayed if the
installed toner container's regional
specification does not match the
machine's.
Insufficient memory.
Cannot start the job
– Further scanning cannot be
performed due to insufficient memory.
Press the OK key to print the
scanned pages. Press the Cancel
key to cancel the printing job.
—
Replace MK. – Replace Maintenance Kit which is
displayed on the message display.
Replacement of the maintenance kit
is necessary at every 200,000 pages
of printing and requires professional
servicing. Contact your service
technician.
—
Error Message Checkpoints Corrective Actions
Reference
Page