Deadbolt Installation Guide

Q: What can I do if I frequently need to replace batteries?

A1: Check that the door is properly aligned. For helpful tips on

getting the door to align, refer to the Warped Door Installation

Guide. Resistance to both locking and unlocking because of door

misalignment will reduce both motor and battery life.

A2: Check that the lock is properly

installed, and the cable is routed

and stored correctly.

A3: Perform Manual Door Handing to make sure that the lock

knows the correct direction for locking and unlocking.

A4: Make sure that the lock has a strong Wi-Fi connection with

the router. For better Wi-Fi coverage within the home, please

investigate using a mesh Wi-Fi network where several endpoints

are deployed to provide the best Wi-Fi coverage.

A5: Call our support center at 1-800-327-5625 for additional help

and product replacement if needed.