Operator's Manual
How To Obtain Warranty Service
If your product needs service, it may be taken or shipped to KWA Performance Industries, Inc. The
following procedures apply whenever your unit must be transported for warranty service:
• You must go to Help Desk at www.kwausa.com/support obtain an RMA number. THE RMA
NUMBER MUST BE CLEARLY MARKED ON THE OUTSIDE OF THE PACKAGE. PACKAGES
WITHOUT AN RMA NUMBER CLEARLY MARKED WILL BE REFUSED AND RETURNED TO
THE SENDER.
• You are responsible for transporting your unit or arranging for its transportation.
• If shipment of your unit is required; you must pay the initial shipping fee, but we will pay the
return shipping charge if the repairs are covered by the warranty.
• WHEN RETURNING YOUR UNIT FOR WARRANTY SERVICE, A COPY OF THE ORIGINAL
SALES RECEIPT MUST BE ATTACHED.
• You must include the following: RMA number, your name, address, daytime telephone number,
model and serial number (if applicable) of the product and a description of the problem.
Note: THE RMA NUMBER MUST BE CLEARLY MARKED ON THE OUTSIDE OF THE PACKAGE.
PACKAGES WITHOUT AN RMA NUMBER CLEARLY MARKED WILL BE REFUSED AND RETURNED
TO SENDER. NO EXCEPTIONS.
This Warranty is Only Valid in the United States
If your product does not require service, but you have questions regarding its operation, please
contact our Technical Services Department as listed below.
THIS WARRANTY IS EXPRESSLY MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR
IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE.
OUR LIABILITY IS LIMITED TO THE REPAIR OR REPLACEMENT, AT OUR OPTION, OF ANY
DEFECTIVE PRODUCT AND SHALL IN NO EVENT INCLUDE INCIDENTAL OR CONSEQUENTIAL
COMMERCIAL OR PROPERTY DAMAGES OF ANY KIND. WE ARE NOT RESPONSIBLE FOR
PRODUCTS LOST, STOLEN AND/OR DAMAGED DURING SHIPPING.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AND IMPLIED WARRANTY LASTS
AND/OR DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE
ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.
This warranty gives you specic legal rights, but you may also have other rights which vary from
state to state. This Warranty may not be altered other than in writing signed by an ofcer of KWA
Performance Industries, Inc.
KWA Performance Industries, Inc.
18571 E. Gale Ave.
City of Industry, CA 91748-1339
626-581-1777
www.kwausa.com
KM4 SR7
3